Question about HP Color LaserJet 3500 Printer

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LJ3700 page tops half- way through fuser. Bob

- I tested the paper path with one page. This page makes it all the way through, and stops half-way through the fuser. There is no tearing, wrinkling or noise.
- The page stops in the same place every time.
- On a two page test, the second page stops while waiting for the first page to completely exit the fuser. Eventually, the sensors at page two time-out and display a 13.01 or 13.02 error.

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13.01.00 (HP 3500) 13.20.00 (HP 3700) Description A media delay jam has occurred in the registration area. Action Check for media stopped or jammed in the area of Tray 1 pick-up, Tray 2 pick-up/feed, and Tray 3 pick-up area (if Tray 3 is installed). Remove any media and continue printing. 13.02.00 (HP 3500) 13.20.00 (HP 3700) Description A media delay jam has occurred in the registration area. Action Check for media stopped or jammed in the area of Tray 1 pick-up, Tray 2 pick-up/feed, and Tray 3 pick-up area (if Tray 3 is installed). Remove any media and continue printing. these are areas that you mentioned and fixes to them http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00047478#A3 this is the link to all error codes for your printer you might want to print these out and keep safe

Posted on May 07, 2008

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Fix Paper crinkling on the left of each page starting about half way down?


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My hp4p has a 2"


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Sep 06, 2011 | HP LaserJet 4 plus Printer

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13.20.00 paper jam. But there is no paper in the system. I checked from all sides but there is no paper in it. I restarted to check if the paper path is cleared but no change.


13.20.00 JAM INSIDE <LOCATION>

Paper has not moved past a certain paper
sensor. <LOCATION> can be one of the
following locations.

? TRAY 2
Remove the tray, and then check the
paper path for obstructions. Perform a
manual sensor test and observe the prefeed
sensor (PS102) status (B). Toggle
the sensor flag to determine if the status
changes.
? TOP COVER
Remove the print cartridge, and then
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Perform a manual sensor test and
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Toggle the sensor flags to determine if
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Open or remove the rear face-up bin,
and then check the paper path on each
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Aug 18, 2011 | HP LaserJet P4015N Printer

2 Answers

How do i stop my printer from leaving ink streaks down the right side of my pages?


I was going to suggest removing the fuser and looking at the rollers, but on this printer it's a major operation.
Instead let's run the half test. Put paper in the manual feed tray(tray 1). Print to the printer. When the sheet of paper gets pulled about 3/4 of the way in, open the top cover. Pull out the toner cartridge. Look down at the paper. Does it have a streak down the right side? If yes, replace the toner, if no, have the fuser replaced.

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My hp1012 is printing dark with shading on the pages and shadow or echos. Can something be replaced or fixed?


with this issue, you pretty much have to run a half way test unless you have the convieniance of another toner to try. basically, it's either going to br your toner or your fuser and a halfway test will determine this if you don't have another toner to try.

The Half-way Test

You will need to print a page and open the toner lid when you think the paper is underneath the toner cartridge. This will stop the printing so you can pull the toner cartridge out and look at the partially printed paper. It may take a few tries to time this test correctly so the paper stops under the toner but not completely into the fuser.
1. Print a test page from Tray 1, the "fold-down" Multi-Purpose tray on your printer.
2. Just as the test page completely disappears into the printer, open the toner lid door. The print job will stop, sensing an error.

3. Pull the toner cartridge out, and you will find the test page sitting directly underneath the toner.
4. Carefully remove the page by gently pulling the page upwards & free from the toner cavity. Careful! The toner has not yet been fused to the paper, so the print can be somewhat messy on your hands and may smudge easily.

Examine the printout.
1. If you do not see the print defect on your test page, that means the defect is being added later in the print process by the fuser. Fusers are the main component in a maintenance kit; click here to view our selection of maintenance kits for various LaserJet printers.
2. If the print defect is visible on this printout, that means the print defect is occurring before the fuser. Try replacing the toner cartridge (click here to view our selection of toner cartridges).
If you determine the print defect is occurring before the fuser, and swapping toners doesn’t fix the problem, there could be several things causing the problem. In the order of most likely to least likely: you could have two defective toner cartridges, the transfer roller might be faulty, the laser scanner could be dirty or defective, or the high voltage power supply could be bad. You might want to email or call since these scenarios are not as common.

Order Fuser Here!

Order Transfer Roller Here!

hope this helps and if so please mark FixYa!!

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Paper Jam 13.20 on HP 4015


13.20 PAPER JAM CHECK REAR DOOR


Media stopped in the paper path during power on or when the top door was closed.


Action:

1. Open top cover and remove toner cartridge. Remove all media in the paper path, and then re-install toner then open and close the top cover.

2. Open read door and pinch blue latches on fuser and pull it out. Inspect the sensor flag for correct movement and any paper obstructions in the fuser rollers. Re-install fuser and Confirm rear door closure.

3. Remove tray 2 and confirm paper is not jammed in the pickup area. Confirm paper size adjusters in the tray are correctly set for paper being used. (Do not set back paper stop to ANY)

4. Replace any defective sensors or flags


Hope this helps. Please keep us updated and remember to rate this answer.


TF

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1 Answer

Ghosting on HP2015 Printer


Hi gpeirce:
Ghosting is the result of a worn fuser assembly. Try to print a half page by printing a document and then try to open the top while the paper is going under the toner cartridge. You have to listen to the paper moving through the paper path.You will see that the paper has print on it but not the hole document. This will tell you if the toner cartridge is bad or the fuser assembly.

Hope this helps

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1 Answer

MY HP LASER JET 2420DN IS gHOSTING DOWN THE LEFT SIDE


The ghosting is most likely the toner or the fuser

This is the test to determine toner or fuser issue.
Print a test page
When you hear the paper feed into the machine open the top or front to stop the machine
Remove the toner cart.
You should be able to see the page with printing on it. (This is before the page hits the fuser)
If you can see the defect on the page the problem is most likely the toner cartridge but NOT the fuser.
If the page is clean the problem is most likely the fuser.
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HP CP1215 prints a line of black dots down the centre of page. Happens with all settings on high quality paper. Same with normal paper.


Perform a half paper path test. Put the paper in the manual feed tray, print a test page, when half of paper is pulled in the printer open toner door so the printer stops. remove the toner and check print is the issue there you have trouble with your toner cartridge. Otherwise there is an issue with fuser. Mostly I think you have an issue with tonercartridge, try take it out and shake gentle

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Print smear


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