Question about LG WM-2277HW Front Load Washer

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UE error code

I am getting an UE code 9 times out of 10 that i use the machine. I have rearranged clothes, sorted clothes according to manf. guidelines, added a extra item, removed an item.....UGH...help, i am very dissatisfied with this machine. It is only 1 1/2 yr old. It has done this from day 1, have had a repairman out to replace something.
Thank you

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You may have a problem with the ball balance sensor.  One of the things I have noticed is when the installers deliver and set up the washers, they get a little too rough and cause a dent in the rear panel of the washer.  In the rear panel, the ball balance sensor is mounted onto the frame.  If the tub spins too wildly, it will hit the ball balance sensor causing it to go UE.  But if the back panel is pushed in too much, the tub will actually make contact with the ball balance sensor too early causing a UE error code.  You will need to have a qualified LG technician look into it.

Posted on May 08, 2008

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Double check that the machine is perfectly level, if it is off by just a little, it will be unbalanced.

Posted on Jul 12, 2008

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Hi

Thanks for using FixYa. The error code UE means there are some heavy clothing is loaded. Rearrange items to help balance the load. If the imbalance is heavy, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and will display the error code UE. In case, if the load is small then you need to add 2-5 clothes to balance the load. If the load is out of balance then you need to rearrange the clothes to balance it. Although the Washer has an imbalance detection and correction system but if still the problem persists then it means that it is due to control error and needs to replaced preferably by a qualified service technician.

Please do rate the solution and revert for further assistance.


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