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Sunbeam cafe series EM6910. Brand new out of box, turned on followed all instructions to run for first time but when we press the manual button to perform first flush a lot of noise but no water comes out. We have checked for blockages, we have checked that water is being released from water container at inlet etc. All is in order but seems pump must not be working. Any suggestions. It was such a disappointment to turn it on and have this happen.

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  • lindi_d Aug 29, 2010

    Oh, OK, thought there was something simple we could do! It has full warranty and was won in a Gloria Jean competition with a brand new still in box Sunbeam Conical Grinder. Luckily we did not grind the coffee first, tho packed separately.



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Since it's a brand new unit then all defects it has are covered by the warranty. Do not try to fix yourself, you will lose the warranty if it's tampered with - take it back ASAP.

Posted on Aug 29, 2010

  • Azrael SRL Aug 29, 2010

    Bring it back in its full package, otherwise they might charge you for it.



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