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Canon ir 5000 is giving error 000002 what does it mean

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A E00002 code means that you have a problem with the fuser unit.

Posted on Aug 30, 2010


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Posted on Jan 02, 2017


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Solution off error code 000002 off IR 3245 Canon ?

Hi. That error means there was a temperature error . You need to enter into service mode to clear that error.

with the copier powered on press the next secuence
press adittional function once
press 2 and 8 at the same time once
press adittional function once again.
service mode should appear in the screen. If it doesn't. Repeat the procedure.
with service mode in the screen :
select COPIER.
Select CLEAR
in the list below select ERR and press ok in the lower corner of the screen .
turn off from the main switch of the machine for about 10 seconds.
power on the machine and make some copies .
if problem persist that mean that fixing heater is defective and need to be replaced

Feb 26, 2018 | Canon Office Equipment & Supplies

1 Answer

My canon ir 5000 is giving me error 733 0001. What could be the problem?

Hi Felix,
Try searching online for "error code **** + your make & model" You'll turn up some good hits. Try.

Aug 08, 2015 | Canon Office Equipment & Supplies

1 Answer

Eror 000001-000002eror 000001-000002eror 000001-000002eror 000001-000002

The temperature of the fixing assembly is abnormally high.

You can try to reset error, change thermistor or PCB.

Aug 14, 2014 | Canon imageRUNNER iR C2880 Color Copier

1 Answer

Sir; i have a canon ir 6000i model machine

these is often sympthom when there is fixing trouble, usually when there is error code like E000, E001, E002, E003...

If you want send me e-mail on for service manual.

Aug 03, 2010 | Canon imageRUNNER 5000 Copier

2 Answers

Hello can you really help me solve the error code that i getting on my IR 5000 the code is E000012-0000

That error means that you have a problem with the drum motor. Check the it's connectors. Or maybe something keeping the motor from running, like an uptwisted blade with drum.

Dec 25, 2008 | Canon imageRUNNER 5000 Copier

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