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I have a Casablanca New orleans fan that I just had fixed by an approved Casablanca repair place. The fan is and always has been connected to a dimmer switch. After a repair of a simple flywheel, the fan runs opposite meaning when I turn it on full speed it runs slow...when I turn it on low it runs at full speed. I'm not sure what to do about this. Seems like a wire maybe reversed or the dimmer switch may be bad. Can you help me to know what I need to do? Thanks. Scott

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Hi, is this fan an older fan with the dimmer type control on the fan itself, (and you have a wall speed control in addition to) or is it the later fan with a three speed pull chain control? If the latter, the service rep may have accidentally placed the fan on Medium speed which due to additional capacitance from the speed control board in the switch housing, could cause the symptoms you describe.

Thanks, Brian

P.S. That's an $$$$ fan, glad to see you had it repaired instead of replaced.

Posted on Sep 23, 2010

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