Question about DISH Network ViP722 DTV Receiver / 350-Hours Video Recorder

1 Answer

I have a problem with my new ViP722k DVR that results in no recordings taking place. I thought originally it may have been only when the power has been turned off by my ESPN universal remote control, due to its shutting the power down so "far" that the receiver cannot wake itself up for the recording schedule. But even when I attempt to leave the receiver on it does not seem to respond to the schedule unless we're actively watching one of the two TVs through the receiver! Another thought I had was that somehow the Audio Tuner/Amp we use may be related (an Onkyo), so I connected the DVR HDTV directly to the TV. But that has not helped either. Any ideas will be greatly appreciated!

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  • barrymart Dec 25, 2010

    Daniel,
    I've been trying to find someone at DISH to tell that I discovered the problem and solution after over a year of nobody at DISH helping whatsoever (three receiver changes, four live techs and several on the phone):
    It was what I suspected and thought I'd actually tried very early on. I had to bypass the amp for video purposes in order for the DISH receiver to detect a signal. It would go to sleep and never wake up (in time for a recording for example0 if it was connected thru the receiver. This particular Onkyo AMP has what they call a passive pass-thru HDMI and that may make the difference, but surely SOMEONE at DISH should understand this **** better than a layperson like me! Wouldn't you agree?

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Hello! Daniel Busa with Dish Network here. A problem like that would either be a glitch or hard drive issue try cancelling and recreating the timers. if it persists perform a hard reset and keep us posted. You can follow us on twitter or call us at. 1-800-333-3474

Posted on Dec 25, 2010

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