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Hotmail My hotmail inbox isn't receiving important emails from customers. Which is the most reliable (secure) free email provider? I need to receive every message. I've lost confidence in hotmail. Thanks in advance.

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Gmail or Yahoo would be the better alternatives.

Posted on May 08, 2008


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Posted on Jan 02, 2017


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Can not get my emails

Which email account ???..
Most of us do one of two things when it comes to emails we've read: We delete them or we archive them. That is fine until your need to find those old emails.
Finding old emails depends on what kind of email service you are using.
The two most popular types of email providers are online providers and computer-based providers.
The most popular online providers are Gmail, Yahoo! and MSN.
The most used computer-based provider is Microsoft Outlook.
The difference lies in where the emails are stored.
Online providers store them online, while computer-based providers store old emails on your hard drive.
Online Email Providers
Log into your account and take note of the left-hand navigation. Most online email providers divide your emails into the following categories: "Inbox," "Sent," "Draft," "All" and "Trash."
Check your "Inbox."
This might seem elementary, but not everyone adheres to the zero-inbox philosophy.
And unless you archive incoming emails, you might have more than a few pages of old emails in your "Inbox" to sift through.
Click on the "All Mail" link and scroll through the pages of emails until you find the ones you are looking for. The "All Mail" category stores all the mail you have received.
Click on the "Trash" link.
You could scroll through the pages of deleted emails, but this will probably be the most dense concentration of old emails on your account.
If you remember the email address of the sender--or even the subject--you can use the "Search" field, typically located to the left of the screen, to find the emails.
Click on the "Sent" link. If you think you might have responded to the old emails you are looking for, there will be a copy of the original email attached to your reply.
The "Sent" pages will be as numerous, if not more so, than the "Trash" pages, so use the "Search" capabilities to locate your old emails.
Computer-Based Email Providers
From your desktop, double click your "My Computer" icon.
Double click your "C:" drive icon. This will open a new window.
Double click the "Documents and Setting" folder.
Double click the folder with the same label as your user name; your user name is the name you used when setting up your profile or when you first set up your computer.
Double click the "Local Settings" folder.
Double click the "Application Data" folder.
Double click the "Identities" folder.
This will bring up a subfolder of identities.
Your identity is the user name you use in conjunction with your Outlook account.
Double click the appropriate identity folder.
This will bring up a folder labeled "Outlook Express."
Double click the "Outlook Express" folder.
This will open a folder filled with every email you received, regardless of whether you deleted it. All of the emails will end with a .dbx extension.
Select your emails, copy them and open them in the "Notepad" program.

Access my emails
Most email users experience that dread of realizing they can't access their messages at some point, but the trick is not to panic.
Microsoft has procedures in place to help you get back into your Hotmail and see what is waiting for you in your inbox.

Check you username and password.
Hotmail passwords are case sensitive, so something as simple as having your caps lock on can keep you from accessing your account.
Double check to be sure you are typing both your username and password exactly how you created them.
Reset your password. If you haven't logged into your Hotmail in some time and suspect you might be using the wrong password, click the "Forgot Your Password?" link on the Hotmail log-in page.
On the next screen, follow the prompts to enter your email address and the given security verification code.
Click "continue" and on the next screen, select the option that allows you to answer your pre-set security question.
This is a question you supplied when you set up your Hotmail account.
After correctly answering the question, you will be prompted to reset your password.

Clear your browser history and temporary Internet folders if you are continually getting a "Page Cannot Be Displayed" message when you log in.
The exact procedure for doing this depends on your operating system and browser.
If you continue to get see this message, it could indicate a problem with the Hotmail server.
Check the status of the network on a site like Down Right Now that reports server problems on popular sites.
Submit a support request on the Windows Live page.
On the Windows Live site, select "Hotmail" under "Standard Services."
A search screen will open that will allow you to check out a variety of Hotmail related support topics.
At the bottom of that screen, choose "get more help" and then "support."
A support form will open for you to complete and submit to the Hotmail team.
You will receive an answer within 24 hours.
Note that you will need a second email account that you can access so that the Hotmail support staff can send you your answer.

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