Question about LG enV VX9900 Cellular Phone

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Will not pair to phone...Worked fine until today

I used to have a hs820 and it broke so I sent it back to Motorola under warranty and they replaced it with the hs850. I have used this headset fine for about a month. Today it quit working. My phone (LG VX8300) was saying that my device was powered off or not within range, at that time the headse was turned on and touching the phone. I tried charging the headset and had the same problem. So I thought maybe if I re-pair them it would solve the problem only now the phone says that "no device was found". Also when putting the headset into pairing mode (with the boom closed) you hold the call button until the LED remains lit. Well if you hold the button for about 6 seconds the LED comes on and remains steadily lit for only about 5 seconds then it goes out. I even tried holding the call button and not letting go of it to no avail. Can anyone help? email I have the new LG env2 and I am trying to pair it with the Jabra VBT185Z Bluetooth. It worked fine for one call and now I get a message saying "device is out of range or powered off" when the device is on and in close range. Any suggestions on how I can fix this problem? Thanks

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  • Anonymous May 21, 2008

    I also have the ENV 2 and am having the same problem connecting my Jabra.

  • Carmen66 Jun 01, 2008

    I went back to Verizon, they upgraded my bluetooth to an LG headset and I still had the same error "device is out of range or powered off" When I went back to the store yet again, the tech told me that it was most likely a "bug" with the new phone that they didn't have a fix for yet, but she suggested that each time i want to connect the bluetooth I power off the phone and restart it before connecting and this seems to work 95% of the time, it's a pain in the neck but it seem to work for now until a solution is found. Hope this helps you too.

  • Anonymous Jun 09, 2008

    having the same problems with my Lg 8300 has been working for about 8 months an now wont pair up with the Jabra bt250..It says the same thing out of range. Its not the bluetooth because it works with my wifes lg8350..It must be my phone but dont no how to fix the problem.Anybody no what to do on this matter....

  • Carmen66 Jun 11, 2008

    Great! I am glad I was able to help someone else with the same problem. This is a great and helpful site!

  • Randy77 Jun 25, 2008

    I just had the same problem this morning. I have a LG HBM-730 headset. Worked just fine with my old Motorola KRZR. Just got the EnV2 last week. The headset and EnV2 worked fine until this morning. I googled and found this site with the answer. It works fine mow. I think I will call LG or Verizon for a permanent fix.

  • Anonymous Dec 18, 2008

    It seems to work most of the time for me too, however not all the time and i have 2 bluetooth headsets hs820 and H500 on the phone and both give me issues.  I had this issue on another LG phone that i owned the 8600 and the 8100.  Bluetooth just doesnt work with it.


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Re: Carmen66. Your advise 'bluetooth' "device is out of range or powered off", worked like magic. Yes, it's a pain to power off the phone and restart it before connecting the bluetooth, but heck it works. Reboot, so simple, inconvenient, but works with GREAT success! Thnk You.Very Helpful. First new phone in a few yrs and was ready to take it all back.

Posted on Jun 11, 2008

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