I used to have a hs820 and it broke so I sent it back to Motorola under warranty and they replaced it with the hs850. I have used this headset fine for about a month. Today it quit working. My phone (LG VX8300) was saying that my device was powered off or not within range, at that time the headse was turned on and touching the phone. I tried charging the headset and had the same problem. So I thought maybe if I re-pair them it would solve the problem only now the phone says that "no device was found". Also when putting the headset into pairing mode (with the boom closed) you hold the call button until the LED remains lit. Well if you hold the button for about 6 seconds the LED comes on and remains steadily lit for only about 5 seconds then it goes out. I even tried holding the call button and not letting go of it to no avail. Can anyone help? email email@example.com
I have the new LG env2 and I am trying to pair it with the Jabra VBT185Z Bluetooth. It worked fine for one call and now I get a message saying "device is out of range or powered off" when the device is on and in close range. Any suggestions on how I can fix this problem? Thanks
Re: Will not pair to phone...Worked fine until today
Re: Carmen66. Your advise 'bluetooth' "device is out of range or powered off", worked like magic. Yes, it's a pain to power off the phone and restart it before connecting the bluetooth, but heck it works. Reboot, so simple, inconvenient, but works with GREAT success! Thnk You.Very Helpful. First new phone in a few yrs and was ready to take it all back.
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I think I can help here:
Make sure your headset and phone are charged before doing anything else. The blue light on your headset will come on when it is charging, and will shut off when fully charged.
To put your headset in pairing mode, make sure it is completely off first (no blinking blue light). Then hold down the Call button for 6-10 seconds until the blue light stays on. (It will likely flash once and shut off, but keep holding until it is all the way on and stays there!)
From there, go into the settings on your Droid 2 and access the bluetooth connections. Do a new scan for your headset if you don't see it listed, pair, and connect!
Follow these steps to pair your phone with the bluetooth device.
Pairing With the headset and phone close together: 1 With the headset off, hold the Multifunction Button until the LED remains on (about 5 seconds). 2 Perform a device discovery from the phone. For details on device discovery for your phone, refer to the phone’s user’s guide. When the scan is complete, the phone displays the devices found. 3 Select the Motorola HS820 from the discovered devices list and confirm following the on screen prompts. Action 4 When prompted by the phone, enter the passkey 0000 and confirm to pair the headset with the phone. The device ID is now stored in the phone’s memory. Pairing is successful when the headset indicator flashes rapidly.
Had the same issue and my phone was under warranty. Sent it back and got a new phone, but the problem continued. Turned out, the memory card was bad. Nothing wrong with the phone. Try using a different memory card (card is in a slot on the right side of the phone, next to the keypad) and see if that works.
Put your phone in "Discovery Mode" Most phones can get there by going to Menu/Settings/Tools/Bluetooth. If you don't have Bluetooth option here, your phone probably doesn't have bluetooth capability.
Then, on your bluetooth hold down the big button until the blue light stays. If you have a bluetooth that you flip, make sure it is closed first, press down the button until the light appears and then flip the bluetooth open. that should leave the light on. as the light stays on and your phone on discovery mode they should be able to locate each other.