Question about Sony Cybershot DSCW370 Digital Camera

1 Answer

I have sony dsc-w370 lens stuck outside - Sony Cybershot DSCW370 Digital Camera

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,831 Answers

Hello

The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful.

Regards
Andrea

Posted on Aug 29, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My sony DSC H4 lens is stuck outside and it doesn go in .. the lens moves back and forth and is stuck ... the lens is also unable to focus.


Hi, Have you dropped your camera on the lens since I've seen that cause it before. If not then it's possible that the motor in the lens has gone. Either way it would be a costly repair which there's a 50/50 chance it would actually work again. Your best bet would be to get a new camera.

Jun 18, 2011 | Cameras

1 Answer

Can sony dsc w370 be used as a webam. if yes how?


you just connect it to your pc and put into video mode. Then open Yahoo messenger or MSN messnger. Use the menus in IM to activate it...

Thanks.

Mar 14, 2011 | Sony Cyber-shot Dsc-w370 Camera

1 Answer

Dropped my sony digital DSC-W370 14.1 and the lens would not close. Have taken it to camera repair shops but they want to charge more than I payed for camera. Would like to know if I can try to close lens...


The lens error is due to failure of the lens control system. You can remove battery and card replace battery and while switching on tap the lens hood on your hands so as to disengage any dirt or mechanism being struck.
Use some air to blow between the lens to dislodge any sand particles struck inside. If none of these works then you can think of taking consensus with the service center on a reasonable estimate as some of the costs are high and hence they charge more.If the get estimate is high then you decide to scrap and go for a new model.Since some of the spares are available only with Sony service, this must be thought of, as you do not have to run around for spares.
However if the camera works without the lens shutting try and use it without any repair as Sony would have estimated for lens mechanism assembly

Jan 20, 2011 | Sony Cyber-shot Dsc-w370 Camera

1 Answer

My Sony Cybershot Dsc-w370 doesn't work with Windows Movie Maker


Use a card reader to upload the videos to a folder you create on your desktop. From there, you can try to get movie maker to open them.

Jul 26, 2010 | Sony Cybershot DSCW370 Digital Camera

1 Answer

It dropped and the lens is stuck open and goes on for a second then turns off. it's outside of warranty.


Hey!! to fix it : Twist the lens with your hands and it should fix it!! thats what happened with mine and it works fine now.

Jul 18, 2009 | Sony Cyber-shot DSC-S700 Digital Camera

2 Answers

Sony Cyber-Shot DSC-W30. The lens is in a "stuck" position


You have a bad lens, it prob. also says turn off and on again.

Jun 30, 2008 | Sony Cyber-Shot DSC-S90 Digital Camera

1 Answer

Sony dsc-w55 fell and the lens is stuck


Use bit more force to push or pull the lens as lens has been damaged. If applying bit more force lens goes to working, u saved $$$ otherwise, new lens option is always available at Sony repair shops.

May 30, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

Not finding what you are looking for?
Sony Cybershot DSCW370 Digital Camera Logo

Related Topics:

574 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Cameras Experts

kakima

Level 3 Expert

102366 Answers

james laughton
james laughton

Level 3 Expert

2119 Answers

JonSnell Electronic
JonSnell Electronic

Level 3 Expert

21397 Answers

Are you a Sony Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...