Question about Ahead Software Nero 7 Essentials Suite Full Version OEM

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How can I remove Nero 7 Essentials from my computer? It keeps saying it has an internal error when I try to remove it from add or remove programs in the control panel. I need some assistance!!!

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Uninstalling a Nero product did not work correctly?
Use Nero General CleanTool to delete all remaining Nero entries from your system
Nero General CleanTool download @

Hope it helps.

Posted on Aug 29, 2010


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How can i solve nero internal error of NeroAg_UnregisterComEx with crash Thread ID 2296 and Current Thread ID 3736

You can't. I feel you are using a pirated Nero and it conflicting with some system files Try with other version of Nero..

Nov 09, 2014 | Ahead Software Nero 7 Essentials Suite...


Sandisk U3 Launcher wont start is there a conflict with my Stick Drive?

There are known conflicts between Nero v7.x Essentials that is bundled with loads of DVD burners and the U3 launcher when you insert the USB stick into a PC. You will normally get error code 1001 which is a failure to connect error, or a 1010 connection time-out error


  • 1001 Error in the communication to the device
  • 1002 API initialization error
  • 1003 Not a U3 device
  • 1004 Domain type error
  • 1005 Internal error
  • 1006 Device is not connected
  • 1007 Error in parameters passed to the method
  • 1008 Error in domain address
  • 1009 Passed buffer is too small
  • 1010 Connect time-out has been reached
  • 1011 Error while initializing the applications list
  • 1012 Error while initializing the applications paths
  • 1013 Error while initializing the host path

The most common reasons for the U3 Launchpad failing to launch:
  1. - Conflicts with application software ( Nero 7, AnyDVD)
  2. - Conflict with hardware drivers (disable all other virtual drives)
  3. - Conflict with CD/DVD (remove all CD/DVDs from the trays)
  4. - Windows drive letter masking bug ( change the drive letters and remove network shares)
  5. - Inadequate USB power supply (stop it and try another port)

Also when the USB hub as found the drive you may get the pelican extension error where the I: as shown here is the actual stuck drive memory the virtual CD-ROM will be under another letter maybe F: for example and will contain the three files required to launch the Cruiser software to that you can add U3 applications.

You may also see the Pelican (aka Cruzer Program Wizard) Extension error as it tries to access system folder on the physical memory stick


There is no know patch the simplest way is to uninstall Nero and upgrade to a later version.Nero v9.4.12.708 Lite is free and has all the basic functions that you will ever need to burn sucessfull CD and DVD media.

I suggest that you use the Nero Clean Tool v5.0.0.13 to remove all traces the offending Nero 7 this will take about 5 mins to action


I suggest you also remove all traces of your personal settings to make sure I has totally gone this is the only way to make sure that you trusted U3 drive will work in you PC without a complete Windows DOS re-install.


Don't bother upgrading to the Nero Reloaded full version unless you really think you need to safe yourself £39.99 you will get £10 discount if you use the Essentials upgrade now link.

Nero v9 - Reloaded Retail Version

NOTE : Other programs known to cause similar conflicts are if in doubt disable the program that you have and try again to launch the U3, for he full details
  • B's Clip (from BHA)
  • Data Add 2.0 (Ulead)
  • DirectCD (from Adaptec/Roxio)
  • InCD and Nero 7.0 (InCD.exe & InCDSrv.exe)
  • PacketCD (from CeQuadrat)
  • RecordNow MAX, MyCD, PrimoCD, PrimoDVD and DLA (from Veritas)
  • Write DVD! (from Software Architects)
  • Roxio Studio (drag and drop)
  • MusicMatch Jukebox (MIM.EXE)
  • DLA
  • **AnyDVD
  • Mix Meister
  • HP memories Disc Creator
  • DVDLauncher and Dell Media Experience (reported on user incident)
Its a good idea to use Nirsofts excellent USBDeview to monitor all your USB devices I have created an automatic installer that includes the USBIDS Linux Catalog Maintained by Stephen J. Gowdy update for available HERE on my SkyDrive Live and also mirrored HERE please keep my rapidshare mirror links alive the more they are downloaded the longer they will last.

** AnyDVD can still be used if you change prevent it loading on startup you need to make sure that the U3 launcher has started first then you can start AnyDVD also change the drive selection so that it only monitors your physical drives, the de-select all your virtual drives just to be sure that there are no conflicts during the use of AnyDVD.


on Jan 08, 2010 | Ahead Software Nero 7 Essentials Suite...

1 Answer

Please inforem me the way to remove NERO 7 software compleately from my computor

What OS are you running? Windows XP/Vista/7?

Usually its
START > Control Panel > Add/Remove Programs (Vista - Program and Features) > Find Nero and uninstall "FULL"

Dec 15, 2010 | Ahead Software Nero 7 Essentials Suite...

1 Answer

Its not working how to uninstall nero7

Click on Start - Control Panel, then Add Remove Programs and click on Ahead Nero 7 - click remove
This should remove Nero 7 provided the program was installed properly.

Nov 14, 2010 | Ahead Software Nero 7 Essentials Suite...

1 Answer

Internal error : couldn't open the second advanced file dialog looks, like you didn't register some DLLs

I can not remove Nero 7 essentials full OEM Suite from my computer. It keeps saying that it has an internal error. The window I am running is Windows 7 Home Premium.

Aug 13, 2010 | Ahead Software Nero 7 Essentials Suite...

1 Answer

Hi there, whenever I try to burn a DVD using nero

The Nero is out of date. It is the exact problem which once I faced. Update it online.

Sep 14, 2009 | Ahead Software Nero 7 Essentials Suite...

1 Answer

Dvd write error

uninstall nero and restart computer . then reinstall nero

May 13, 2009 | Ahead Software Nero 7 Essentials Suite...

1 Answer

Tried uninstalling Nero 7 Essentials, error message displays " shellmanager data base is corrupt or missing" Is therre a fix?
downlaod from here.
install this in your computer then u can easily uninstall just give nexyt untilll u removed from registry delete all option is come when u give next menas it removes from regstry for which u select uninstalling software

May 07, 2009 | Ahead Software Nero 7 Essentials Suite...

1 Answer

Computer locks up when I install NERO 7 essentials. I had a 1 yr. old version when I built the computer and it worked great. I bought a new lite-on burner and received this new software. Installed it...

well ok the reason it locks up is this see you hade nero on you computer once before although you removed it from add remove programs you still dint remome all of it see heres what to do dont install nero 7 yet go to c drive and look for the comon folder open it and you see everything that you removed you can clear this folder it want hurt the pc and if windows want remove some files in it well there is a wat tiy do that you have to go past windows if you can remove it fine if you cant download revo uninstaller aand ues the auto run part you see all the programs the auto run in it get rid of the old nero in it and as mug of the programd that you are not using any more then resart you computer check how much hard drive free space tioy have if the drive is full it will lock up to so after you restart you have to use a registry cleaner for the things you removed use comodo registry clearner you have to down load it from the comodo site no after you done all this and removed all the orphened files restart you computer it will say finalize click yes and windows will continue loading and thin try to load nero 7 again it shoul load and the computer shouyld not lock up

May 04, 2009 | Ahead Software Nero Express 6.0 (NERO6OEM)...

1 Answer

Nero error code

First of all if you have the Nero 7 setup file, try installing it once and uninstall from control panel -> Add Remove Programs, after that try installing Nero 8, if this doesn't solve the problem you can proceed with Microsoft Windows Installer Cleanup Utility, download that from microsoft website, Install it and Run it, then select all the entries of Nero from the list you get and click on Remove. Then try to Install Nero 8, it should work fine.

Jun 03, 2008 | Ahead Software Nero 6.6 (600901) for PC

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