Question about Motorola Mobility MOTORIZR Z3 Cellular Phone

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My Motorizr red (end) button hasn't worked for about 8 months. Four days ago, my phone shut off (not sure why), and I can't turn it back on. When I plugged it in, the screen lit up charging and then charged but won't turn on. I went to T-Mobile, and they said there was no other way to turn it on, and I'd have to get another phone. I find that hard to believe, and if it's true, I'll never get another Motorola. Can you help? Linda Miscavish

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  • gte1linda Aug 29, 2010

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Linda,
If the charging showed up on a dead screen then the phone is not dead. This is a feature with all phones. There are two reasons for the phone to not power on. Dead battery (not so in your case) and a bad power on switch. All phones have a power on switch. And everything can be replaced. After all it was made by humans. But when you want to sell a new phone nothing can be repaired. And thats what happened to you. 'Crooked dealer' is all I can say. Too late now. But you must go to a different dealer/service center and ask them to replace the switch. And you will have two phones. What do you do with this one then?

Posted on Aug 29, 2010

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Possible fault in your main board. Since the harware failure will cost mpre than a new phone , the companies take the policy to advice thus. We have come to an age where the cost of this device has ONLY reduced with Better technology due the high demand of Man's personal assistance.
I would advice you to checck the numerous models that are flooding the market which will suit your requirement.
In the long run you will have to forgo old models as even batteries will not be availabel for the said model and you will end up buying old batteries that remain on shelf which might give less life.
Also if you are lucky to find another set discarded for display damage or battery, it might work out cheaper.( plenty around)
BUT do not spend more but use your logic.
I hope my advice helps.

Posted on Aug 29, 2010

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