Question about 2wire 1800HG Router (RG1800HG00)

1 Answer

Internet search problems

I have got a bt 1800 2 wire router
I recently attempted to load a new mc affe anti virus on my pc
Since then I am getting interent connection problems
I can open google as my home page and search but when I select sites such as e bay or you tube the sites will not open.
Also I can not open any of the internet pages that were in my favourites and the above sites mentioned are in my favourites
I can connect to the internet but not the sites I visit frequently

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 171 Answers

If you installed a Mcafee internet security on your computer, you may need to set it up. the antivirus you mentioned can block inbound and outbound traffic maybe that is the reason why you cannot open those website that you normally visit before you installed the anti virus, you can open the configuration page of the antivirus and check try to add the sites under the allow list...
here's a link that can guide you how..

Posted on May 07, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Unable to access Network Magic for network map

Problem is usually caused by anti-virus or anti-malware programs that think the Network Magic probes are hacking attempts and shut down or block the Pure Networks Platform Service or Network Magic Platform Service from even starting.

What anti-virus and anti-malware program[s] are you using?

Feb 13, 2014 | Computers & Internet

1 Answer

Facebook seems to lock up my WRT54G Router

I don't thing it's your Linksys, it's your computer. I would suspect a Virus or malware. Run a Full Anti Virus Scan with your Up-To-Date Anti Virus software. Download freeware MALWAREBYTES at : In the install, UNCHECK the TRIAL PRO version, you want the freeware version. Run a FULL SCAN, DELETE ALL RESULTS, Reboot. If you must , Do this in safe mode. Use freeware CCLEANER at : TO clean the junk from your machine. In the TOOLS section, STARTUP section, disable ALL unnessary startup programs. Remove ALL TOOLBARS, they are killers on broswer speed. Open Control Panel, Internet Options, Manage Add ons, Toolbars and Extentions, disable ALL toolbars or remove. In Search Providers, remove ALL but Google or what ever Search provider you use. If you don't have Google Chrome, download and use It's faster than IE.

Jan 08, 2013 | Linksys Wireless-G WRT54G Router

4 Answers

My Wireless-G router (WRT54GS) is working fine but some websites (mostly Google and YouTube) are not working right, on Google, all of the search types like images and videos and maps look exactly the same,...

The router won't have anything to do with what your search results are (I have the same router.) However, depending on how long this has been going on, your internet provider may be having some technical issues, and will be resolved quickly. The problem with your internet bringing you to strange websites that you didn't intend to go to is quite odd, I would attempt a virus scan just to make sure something isn't trying to harm your computer.

May 04, 2011 | Linksys Wireless-G WRT54GS Router...

1 Answer

We are using a Linksys router for two computers on satellite internet for the past 1 1/1 years with no problem. Recently I keep getting the following message. IE cannot display the webpage (diagnose...

Sounds like an intermittent connection. Could be caused by a few things, interference on the wireless, faulty router, low SNR (Signal to Noise Ratio) on the line, or it could be a faulty/overloaded router on the ISP's end. Or it could be your computer if you have viruses/spyware/malware, or a faulty NIC (Network Interface Card).

Since you've checked your wireless router, it would seem that the fault could be on the isp's end. To verify this try connecting to your router with a cable instead of via wireless, if this solves your problem the it's something to do with your wireless (router or nic). Otherwise it's either your pc is infected or the ISP's fault.

You can use an antivirus program and some anti spyware/malware programs to check your pc, but even if they all say it's clean, you may still be infected, as they are always behind the virus makers. I would recommend avast antivirus, adaware and spybot:search and destroy. A quick search on google will find them.

I would advise checking everything before phoning your isp, as you will be able to provide more info for them to use to help you, also if they can't find anything they'll tell you it's your pc.

If I had to guess based on the info you've provided I'd say it's low SNR that is causing your problems, if so you'll need to contact your isp to get it fixed.

Mar 29, 2011 | Linksys WRT54G2 Wireless Router

1 Answer

My pc face the problem of trojan virus how to remove this

Remove the virus with an anti virus program.
If you have not installed one and you can get onto the Internet then use a WEB base anti virus program.
For details on these programs, please click on this link for details :-
WEB-based Virus Scan
Trend Micro HouseCall Symantec - Norton Security Scan Malware file download

Dec 23, 2010 | Computers & Internet

1 Answer

One PC will not connect to Router and therefore Internet.

Sounds to me like the problem is related to the PC hardware. Please check the following in your PC:

- Network card is properly working
- Network cable connecting to the PC is properly working

Sep 21, 2009 | Belkin (F5D5231-4) Router

1 Answer

Cant get new router to work

You must enable first the Ethernet connection on your modem before your new router can allow to access the Internet by Ethernet.

Mar 06, 2009 | Computers & Internet

1 Answer

Wireless not conecting to internet.

Long time back I had a similar issue. It could be a virus in ur system that is blocking ur internet. If you have recently downloaded any files especially WINRar, then it might have the trojan that kill ur internet. Run your virus scanner completely, if it does not show anything, try Malwarebytes Anti-malware, download it from and not from anywhere else. HTH.

Jan 10, 2009 | Linksys Wireless-G WRT54G Router

1 Answer

Pc crashes

Are you using your ISP's software? I had that problem with BT's home hub thingies, the G202 user interface would load up then either crash or disappear. I uninstalled all BT related stuff and then things went fine.

Do you run any firewall and anit-virus software at start-up?

Feb 08, 2008 | Zyxel Prestige 660HW Wireless Router...

1 Answer

Cannot connect to internet

Well, the ISP really should be able to help you here, since the equipment is theirs... Did you ad for a technician to come out to service this connection?...

Some of these routers come with a RESET feature, a button on the back of the router.. you might try resetting it back to its defaults.. If it has one, then depress it for up to a minute.. this should reset it configuration...

Let me know if you find it.. and we can go from there..

Dec 17, 2007 | 2wire HomePortal 1800HG Router...

Not finding what you are looking for?
2wire 1800HG Router (RG1800HG00) Logo

51 people viewed this question

Ask a Question

Usually answered in minutes!

Top 2wire Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2259 Answers


Level 1 Expert

15 Answers

William Dehn
William Dehn

Level 3 Expert

318 Answers

Are you a 2wire Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides