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Pop up on computer says I have low disk space on hp-recovery(d) but I have nothing on that drive to get rid of

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  • sandra rogers May 11, 2010

    i have a message that pops up saying i have low disk space on recovery (d) . i am not sure what to do about it. i removed all my pics . and it doesn't help..... can you please help!

    thanks

    lasammie

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I had been struggling with the same problem on my HP Pavilion (Vista 64-bit) since I mistakenly backed up my computer to the D: drive. I tried many different solutions with no success. This one just showed up on the HP support website, and it worked for me.

  1. Start ==> Control Panel ==> System and maintenance ==> System ==> System Protection
  2. Be sure that D: is UNSELECTED for Automatic restore points.
  3. Right-click Start and select Explore All Users.
  4. Press Alt key to get menu bar.
  5. File ==> Tools ==> Folder Options ==> View tab
  6. Check "Show hidden files and folders."
  7. Uncheck "Hide protected operating system files."
  8. Apply, OK.
  9. Right-click Start and select Explore All Users.
  10. In left panel, scroll down to HP_Recovery (D:).
  11. Double-click to open.
  12. You may get a window that says "You don't currently have permission to access this folder." If you do, click "Continue."
  13. DO NOT DELETE RECOVERY, $RECYCLE.BIN, BOOT, HP, pc-Doctor, pcdr, or PRELOAD!
  14. Look for files you may have mistakenly saved to your D; drive. If there are files you wish to keep, copy them to a different drive (such as C:), then permanently delete using Shift + Delete.
  15. If there is a folder with the name of your computer (for example, ANN-PC), this is a MISPLACED MS Backup file, NOT a recovery file. (This was my problem!). Select the folder (it may tell you that it's empty), then Shift + Delete to permanently delete.
  16. Several confirmation windows will open. Click Continue and Yes until folder is deleted.
  17. IMPORTANT! Restore Windows Folder options:
  18. Right-click Start and select Explore All Users.
  19. Press Alt key to get menu bar.
  20. File ==> Tools ==> Folder Options ==> View tab
  21. Check "Do not show hidden files and folders."
  22. Check "Hide protected operating system files."
  23. Apply, OK.
  24. Close all windows and restart computer.
  25. D: drive should be back to normal, and error message should be gone.
  26. To prevent this happening again, save Microsoft backups to an external backup device.
Please let me know if this solution works for you. For more detail and screen shots, see the HP support website .

Good luck!

Posted on Jan 18, 2009

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I tried to back up my files on my emachine with my reboot disk but it says error on my disk.i also tried just backing up my files but still won't let

Posted on Oct 07, 2008

  • sandra rogers Oct 07, 2008

    i have an emachice

    not a hp

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Well..that's a drive that HP sets aside, as part of your c drive for recovery. you can back that up online, or elsewhere, and then wipe that part clean..if you like.. but be careful NOT to wipe the other side of the disk..

another approach, is to re partion the drive, but that's not something that I advise for just anyone.

Posted on May 07, 2008

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  1. Click Start c01508537.gif and right-click Computer .
  2. Select Properties .
  3. Click System Protection from the left side of the Window.
  4. In the section "Automatic restore points", remove the selection next to the D: drive, and then click OK . If the D: drive was not selected, close this window. Figure 3: System Protection tab with D: drive unselected
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  10. Find and delete any files that you previously copied onto the Recovery (D:) drive.
    CAUTION:Do not delete any files that are associated to recovery! Do not delete the items RECOVERY, $RECYCLE.BIN, boot, hp, PC-Doctor, pcdr, or PRELOAD! Doing so can prevent a future system recovery from the hard drive. If you are not sure, do not delete the file.
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    To delete files created from MS Backup (MS Backup files are not recovery files), find and delete the folder with the same name as the computer name in the Recovery (D:) partition. For example if the computer name is BOB-PC, the folder containing the backup files would be named BOB-PC and would be deleted.
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    4. Click OK .
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