Question about Whirlpool Duet 4.0 Cu. Ft. Steam Washer

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I have a whirlpool WFW9600TW01 front load washer. It is giving F35 and SUD error codes. I have cleaned the drain pump and lines, cleaned the dispenser, flow regulator and hoses, took out and cleaned the steamer and associated hoses and blew out the analog pressure switch hose. After each of these I would run diagnostic c00 and it would run fine. When I go to do a cleaning cycle or wash cycle I get the SUD and then F35 errors. What else can I clean and what part should i buy first?

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Hi dear.I may have solution for the SUD error.You can give it a go.But I do not know any thing about F35 one
The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Potential Causes

• If too much detergent was used, run the unit through a Rinse/ Spin cycle then a
Normal cycle without adding any detergent. This should clear the unit of the excess detergent.
• Check the drain hose and make sure it is not plugged or kinked
• Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
• Check / Clean Drain Pump Filter of foreign objects
• Check Drain Pump
• Check the Pressure Switch
• Check CCU

Replace failed component.


As it says run couple of rine cycles it should get back to normal.I hope that helps you.Thanks.

Posted on Aug 29, 2010

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2 Answers

What does F35 code mean and what to do?


  • Run an empty cycle without using any detergent. Often the fault code displays when too much detergent is used and the detergent sits in the drainage system. A cycle without any detergent is often enough to clear out the buildup.
  • 2 Pull the drain hose out of the standpipe mounted to the wall behind the washing machine. Complete a visual inspection of the hose for any clogs. If you see any, remove the screw that holds the hose clamp onto the discharge pump and then force water through the drain hose with pressurized water from a garden hose. Reattach the hose and then run an empty cycle to see if the code goes away.


  • Read more : http://www.ehow.com/how_11368049_fix-whirlpool-washer-f35-code-alert.html

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    Whirlpool Duet -Sud displays and washer stops


    I;ve had the same problem (SUD on first fill) and found this most helpful for my WFW9600TW01 Duet washer

    http://www.tellingmachine.com/post/Fixing-Sud-and-F35-errors-on-my-Whirlpool-WFW9600TW01-Washer.aspx

    I duplicated his actions and it cleared up my SUD/F35 error. I think running the diagnostic test multiple times flushes the sensors/sensing lines to eliminate the problem.

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    Check between door boot seal and drain hose in basket. If this is clogged with lint or sock, towel it will code f35 or sud

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    I have the same problem F35 error, SUD message.


    This typically indicates slow drain condition. It's not only if the water drained, but how quickly it drained. Check for any clogs or kinks in the drain line. Also check that the pump is not clogged and that no pump impeller blades are missing/broken and that the impeller moves freely. Any broken/missing blades or if the impeller won't turn freely will indicate a faulty pump. Hard objects can sometimes make it to the pump and cause damage. Hope this helped and best wishes.

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    SUD and F35 codes come up at beginning of cycle


    open front bottom cover their is drain pump open filter from drain pump be care full there is water in your drain pump (may be 1 or 2 gal water)
    clean filter put it back. run washer..if you get same error again then change your detergent and use less make sure you use he detergent. let me know it help or not please. thanks.

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    Whirlpool duet washer flashing sud then f21 ????????


    The "SUD" error is in direct relationship the other error code. "F21" is a Long Drain error. The following link explains:

    http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

    If something is preventing water from pumping through the drain pump, you will often get a "SUD" error as air is developed in the pump. Make sure you double check all the drain lines as well.

    If you have questions, or require additional assistance, please let me know before you rate the solution. I hope this helps you.

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    Just take off the bottom kickplate (3 screws on the bottom). You'll see the pump front and center. Twist the front face of the pum slowly to the left. All the trapped water will flow right out towards you. There could be a sock or some other debris there. Unclog, screw that faceplate back in and start it up.

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