Question about SanDisk Sansa e250 MP3 Player

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It is frozen, after charging it I unpluged it from the computer and thesvcren stay frozen and it shows "refreshing your media" it will not turn off. it is frozen.... what to do ???

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  • kakima Aug 30, 2010

    If you have a microSD card installed, remove it first. Press and hold the power button for fifteen seconds before releasing it. What happens now?

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Having gone a month without a response to my query, I assume the suggested reset solved the problem.

Posted on Sep 30, 2010

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My trio model t2800 is frozen it will not do anything


on the back of your mp3, in the top right corner there is a rest/mic hole. insert a paperclip and press. it should refresh/unfreeze your mp3

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1 Answer

My MP3 player is frozen and it dosent show up on the computer?


Try and reset the player.
Reset the player:
1. Slide and hold the Power switch up for approximately 20 seconds.
2. Release the Power switch.
3. To turn the player on, slide the Power switch up then release instantly.

Then try this
Connect the player to your computer.
The screen on your player should turn on, show 'Connected' and indicate the battery charging or full.
- If the player does not turn on try other USB ports or on another computer if one is available. Make sure you are connecting directly to the computer USB port and not to a USB hub.
- If there is nothing showing on the screen and the player does show up in as a storage device in an explorer window, then the players screen is just not working.

If you receive the error "USB Device Not Recognized" on the computer, the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
<<<<< BUT TRY THIS FIRST >>>>>

Check the Device Manager
1. Right-click My Computer, and select -- > Manage.

Click Device Manager on the left pane.
NOTE: Sansa MP3 Players can connect to your computer in MSC or MTP mode.
MTP mode is the recommended and default method for Sansa Players when used with Windows OS.

*** See This Tip Posted here ****
Solve your MP3 Player Connection Problem.

The Sansa player will show up on Device Manager's right pane as:
1. USB Mass Storage device (if the player is set to MSC)
2. Portable Device (if the player is set to MTP mode)

If there is a yellow exclamation point (!) or question mark (?) beside the device, try to refresh the drivers.
Refresh the drivers
1. Right-click the entry with the error mark, select Uninstall.
2. On the top menu, click Action then select Scan for hardware changes.

NOTE: If a device with yellow exclamation point (!) continually appears and disappears, then the player is most likely failed. Additional troubleshooting is unlikely to correct the problem.
>>>> BUT TRY THIS <<<<<<<
Connect using MSC mode
Connecting in MSC mode will help determine if there is a problem with MTP mode or with the Auto Detect mode feature of the player. You can use Forced MSC mode or switch the player settings to MSC.
Verifying and changing the USB mode of the device to MSC or MTP From the Main Menu, select Settings > USB Mode.

Feb 22, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

I plug in my mp3 player into my computer, computer is on open everything like i use to have it when it did charge but now the screen comes on and sits, then i take it off and i cant turn it on for more...


When the mp3 player is plugged in to the computer, it won't respond to anything except the computer- the screen will just sit there and say it's connected. After you unplug it, it probably doesn't respond for 3 seceonds because it's refreshing its media. It might tell you it's refreshing or just refresh without saying anything.

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Download the Sansa Recovery Tool, and then repeat the same procedure that you followed above.

Feb 19, 2009 | SanDisk Sansa e250 MP3 Player

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Frozen not doing anything


allow your battery to discharge for few hours and as soon as it gets low battery indicator until it shuts down , plug and recharge this again this will resolve your prob, as if it was refreshed.  it only hangs for a while, but it will soon recover..
cheers

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I have the 8gb Zen and I usually end up with a frozen screen when I upload music. I unplugged the Zen and then use a needle to reset the player. It located at the bottom right.

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1 Answer

Freezes everytime I turn it on


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http://www.anythingbutipod.com/forum/showthread.php?t=10960

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