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I bought a used Toshiba P35. I am having trouble with it either randomly shutting down and then restarting oe freezing up at different places on restart. I cannot get into the bios because it ask for a password which was installed by the previous owner who I do not know. Any suggestions on how to get around the password on the bios?? Thanks, Jim

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  • amfriction Aug 29, 2010

    You are right. I cleaned the memory contacts and it quit shutting down. Thanks,
    Jim

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Hello.

Your laptop is overheating, caused most likely by dust or faulty memory or fan.

First, take all safety precautions: disconnect all cables, remove the battery and touch metal to dispel static electricity.

  1. Open the laptop case, so you can access the CPU fan and the heatsink. In some cases you can access the heatsink through the latch on the bottom of the laptop.
  2. Carefully disconnect the fan cables on the system board and remove the fan. If the fan makes unusual sound when it spins (grinding sound), I would recommend to replace the fan.
  3. Clean the fan and the heatsink with compressed air.
If still a problem, remove all memory and insert one at a time and boot to test to see if one module is faulty.

Hope this helps.

Posted on Aug 28, 2010

  • NinaE Aug 30, 2010

    You are welcome, Jim. Thanks for using FixYa.

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957f4a3.jpg

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