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I had the exact same problem happen to me yesterday with my S50. My guess is that the software got corrupted somehow. I fixed mine last night be reinstalling S50 software via USB cable to my PC. Note: You need My Sirius Studio application loaded on your PC. Be sure to press Exit button on My Sirius Software Ap after you reinstall S/W. Patiently wait for S50 to 100% complete before disconnecting. Then, manually turn on S50 (while holding in your hand); do NOT put in car/home dock yet. S50 will then update S/W. When this completes, now you can put in dock. I don't exactly recall, but I think the S50 indicated the dock was being updated, then it defaulted to channel 184 indicating to call Sirius to subscribe. Since I already have a subscription in place on my S50, I just pressed channel 2 (The Blend) from my remote, and then my S50 began updating all channels. Success! I'm so happy my S50 is now working again! Good luck to others experiencing same problem; hope this helps! I can only imagine the frustration trying to get help from Sirius folks for this type of problem...
Hi Gil, not sure what you mean by RE-setting presets but I assume your using a dock of some kind, and in that case you simply tune to the station you desire then hold down the preset number you'd like to set it to. It will overwrite the previous setting. hope that helps.
Sounds like this problem is very new...did it start to do this at first or just lately? I hate to sound ugly on this topic, but OUCH! I am just going to let you guys know to look at the manual in trouble shooting. Try to reset the radio...here is a trick while in the car. Open the car with the radio(sirius radio) off, wait 10 secs close the door, turn it on...reset then call sirius and go from there. (RESET)
I had the same problem and I replaced my car antenna. That resulted in immediate signal improvement. But three months later, the same thing. So, another dot micro car antenna. Three months later, the signal went out again. The home kit worked perfectly. In my case, I bought a Sirius outdoor home antenna and replaced the standard indoor/outdoor antenna that came with the home kit. I took the home kit antenna and connected it to my S50 car kit and positioned the antenna on the front of the dash. No problems since then. Not one. Those dot antennas are horrible. I'd check that before getting a new radio.
Call Sirius and verify your account is still active. Also, on the S50 make sure you can see your ESN number. If you can, go to the menu and Reset Channels. If you can't do that on your car kit, try it on your home kit.
Perhaps getting a new battery will do it. RadioShack has some online. You could take you chances on eBay also. Also, because you have all the accessories for the S50, you could buy a new unit on eBay that is used.