I have a profession 575 watt kitchenaid mixer that is not working properly. It is leaking from the beater shaft and the beater is not rotating as the mixer turns. I think something inside is stripped. Is this fixable?
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Re: kitchen aid mixer
The unit sounds like the drive unit is stripped. if the planitary unit is spinning that gear is ok but the one below that is stripped. which is the one that spins the beater. Usually the professional lines are covered under a 2 year warranty. where as the others are a 1 year. I would contact kitchenaid first and see if your product is covered for replacement. they are really good about replacing faulty units. if not the unit can be repaired. It is a simple process and you can buy the parts off kitchenaid. usually the parts come with instructions as to how to replace them but if not repost to me and ill get you the directions on how to replace it.
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Get some CRC around the shaft and into the beater hole and wriggle it about until it comes free. Rasp the build up in the beater hole out with a round file and clean up the shaft on the mixer. Remember you are cleaning out the hole not trying to make it bigger than it was. In my experience it is a build up of flour in there bonding itself to the hole in the aluminium beater.
Are you using the white coated beaters or the burnished beaters. If they are the white coated beaters then the finish has come off and the zinc/underneath is rubbing off. Are you using the aluminum looking beaters in heavy acidic applications? if the mixer is new go to kitchaid customer support they will re-place. if your mixer is out of warranty then you need to replace it. about 15.00 t0 24.00 USD. if the problem persists then you may be leaking metal shavings from the planetary head, (I don't think it is happening but it is a possibility) if it is ground metal shavings you have a serious problem. I can't say anymore without knowing more. What application are you getting this result. is it all the time. is it after the mixer sits along time. need more info.
It can be. This may require replaing the plate that the shaft comes through, since there is now enough play to allow the grease that is in the nead to leak through. You can find the parts online, but be ware, it involves tapping out pins and undoing many screws. Manuals are available online at Kitchenaid.com
There are 2 possibilities, the attachments are worn out where they go on the shaft, simply replacing them could fix it, the other is the shaft is worn out inside the planetary ( where it spins), if it moves allot, 1/8 " or more from side to side, the housing is probably worn, and the planetary needs to be replaced, easy job, don't know cost, a new mixer may be in order.