Question about Rheem 50 GAL ELEC TALL Water Heater 6YR SC 83VR522

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My new heater stopped working after 3 months upon inspection I had 240 volt to the heater and top element and nothing to the bottom element. I replaced the bottom element and both thermostats and their is still no power to the bottom element ?

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The elements do not operate at the same time. They are designed to take turns coming on. Try setting the temperature of the top element 10 degrees lower than the bottom one, turn the hot water on in the bathtub. The bottom element should come on first. When you are done checking, turn the top element 10 degrees higher than the lower for normal operation.

Posted on Aug 28, 2010

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Should I have power at both elements all the time?


Push circuit breaker fully off and then fully ON
Test for 240 volt across top twp screws on upper thermostat.
If tank was not full of water when breaker was turned on, then upper element burned out.
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html#new

Yes both elements will test for 120 volt to ground at all times... but it takes 240 volt to heat element
http://waterheatertimer.org/Element-tests-for-120-Volts.html

Gene


Water Heater Timers Save Money

Mar 14, 2015 | Reliance 50 Gal. Electric Water Heater...

2 Answers

Water Heater Issues


An electric water heater contains two elements (usually upper and lower). Normally hot water is maintained at a certain temperature to assure an immediate supply. When hot water is turned on at the fixture, the second element is turned on to boost the temperature. From your description one of the heating elements may be defective or set to incorrect temperature.

Apr 28, 2017 | Water Heaters

1 Answer

I have a GE "SmartWater" Model #GE50M6A It only has 120 volts on the lower element. It is not heating water, but does have 240 volts to the upper element and, as I stated, 120v to the lower element.


1) Test elements,and if elements are good, replace both thermostats
http://waterheatertimer.org/How-to-troubleshoot-electric-problems-with-water-heater.html

2) Test across top two screws on upper thermostat for 240Volts.
If this test shows 240V, then no more voltage testing is needed.
http://waterheatertimer.org/How-water-heater-thermostats-work.html#electric

3) Add comment Feb 2013 and say where you are so far

Feb 09, 2013 | Water Heaters

2 Answers

Not getting 240 volts to lower element- have replaced lower element and both thermostats. get 120 on each leg to ground but no 240


If your top element is bad the the lower element will never turn on be cause the top element completes the 240 circuit. It is like a resister in a circuit. Make sure top element measures out at 13 ohms.

Dec 24, 2012 | Rheem MR50245 Marathon Electric Water...

1 Answer

I just installed a marathon 50 gallon 4500 watt, hot water heater. I do not have hot water. The wiring to the upper element and thermostat all test at 240 volts. The lower element and thermostat show no...


The top element should be heating if there is 240 volts across the element terminals. I take it that the top element is the booster element. The thermostat for the top element is normally a 2 pole thermostat which switches the neutral to the bottom thermostat once it reaches temperature. Once this occurs then the bottom element will start to heat. The top element will only come on when you use all the hot water. Is this supply on the off-peak rate? When testing always check the voltage across the element terminals.

Mar 20, 2011 | Rheem Water Heaters

1 Answer

No hot water from my Rheem 72-40-1, I replaced the bottom element a couple of times now in the last 4 months. I replaced the bottom element last night and for the first time opened the top cover to see...


Open following link to look at thermostat wiring
http://waterheatertimer.org/How-to-wire-water-heater-thermostats.html

If you have dual element electric water heater, then that is a 240Volt water heater.
http://waterheatertimer.org/240-v-water-heater-circuit.html

If you are replacing lower element several times, are you also cleaning out the tank?
http://waterheatertimer.org/Clean-sediment-out-of-water-heater.html

Are you installing same wattage element shown on label on side of tank: Should be 4500Watts.
http://waterheatertimer.org/Figure-Volts-Amps-Watts-for-water-heater.html

If upper element burns out, then tank will have no hot water:
http://waterheatertimer.org/How-it-works.html
http://waterheatertimer.org/How-to-test-water-heater-element.html

Add a comment for more free help.
Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.

Mar 05, 2011 | Rheem Water Heaters

2 Answers

I TURNED ON POWER TO MY NEW ELECTRIC WATER 40gal MODEL # GEM402 AFTER FILLING WITH WATER. WATER WOULD NOT HEAT UP. CHECKED THREMOSTATS BOTH WERE PRSET AT 120 CHECKED POWER,BOTH HOT WIRES HAVE 124 VOLTS TO...


The controls of electric water heaters are designed so that at no time are both the top and bottom heating elements energized. Nearly all electric water heaters of this capacity in the US & Canada (other places, too) operate on 240 Volts.

When the water in the tank is below the set point of the thermostat (in your case - 120 degrees), the top heating element is expected to be on - (unless there is an issue with the top thermostat or limit switch). The top most control is the "high temperature limit". It is identified by the reset button on it. Make sure this isn't tripped by depressing the button. If it clicks - it was tripped and should start to make hot water at this point. If not tripped, you should check for the presence of 240 Volts between the heating element terminal screws. Do not measure from ground to a terminal screw and believe 120 Volts is "good". To make heat, you need 240 Volts - not 120 Volts measured across the terminals - not to ground. The amount of heat created running at 120 Volts is only 1/4 of what it will do at the correct voltage.

If you don't measure 240 Volts on the top element, check the bottom element in the same manner described for the top element.

If unable to measure 240 volts on any element, either there is a problem with the power source (blown fuse or circuit breaker), high temp limit switch, or thermostat(s).

If 240 Volts is present on either heating element, and water is not warm / hot in 30 minutes or so, a defective heating element is suspect. You can change controls without draining a tank, but replacing elements will require draining the tank first. Do not power the water heater without first filling it.

You can read a very detailed "how to" article about checking water heaters here.

I hope this helps - and good luck!

Nov 04, 2010 | Rheem 40 GAL ELEC TALL Water Heater 6YR SC...

1 Answer

We had no hot water so we check the elements with a voltage meter and found the bottom element to be bad. We replaced it. Now there is still no hot water. When we test the voltage again there is continuity...


The elements never run at the same time, it would take to much energy for a standard residential heater. Instead, they rotate powering up back and forth depending on the hot water demand. If you getting 208 to 240 volts on the top element and nothing is happening, the top element is bad and needs to be replaced. If you can swing 30 bucks, replace both elements and both thermostats at the same time. This way you know that everything is new. Check out this generic water-heater wiring schematic.

Sep 06, 2010 | Reliance & 50gal Electric Water Heater

1 Answer

I have 240 volts at thermostat and conection on the tank but nothing at the bottom element. no hot water either


Thermostat may be bad and not suppling power to lower thermostat and element.

Sounds like Thermostat not working properly if no power there..

Do you have power to top element and power going into top of bottom thermostat if it has one.

May 12, 2010 | Rheem 40 GAL ELEC TALL Water Heater 6YR SC...

1 Answer

Hot water heater


Absolutely no hot water indicates the top element or thermostat on the heater. Check to make sure that you have 240 volts on the top two terminals of the top thermostat. If you do then check the top element for voltage. It should also read 240 volts between the two screws. If you have 240 volts there shut off the power, drain the heater to a point below the top element and change the top element. When the element is installed turn your WATER back on and let the air bleed out of several hot faucets in the house. When the faucets stop spitting air you can turn them off. Check for leaks around the element. If you have no leaks turn the power back on the the heater and replace the covers.

That should get you 'back in hot water' in two hours.

Mike

Apr 05, 2009 | Element Chromalox SG1353-430326 Electric...

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