Question about Dell Inspiron E1505 Notebook

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I can open itunes and an error keeps poping up" roxio media manager" unable to find certificate file HELP

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  • silmex2006 Aug 29, 2010

    i downloaded Ccleaner, uninstall itunes , install it again and i wount open still.

    roxio error keeps poping up , i coundnt uninstall roxio becasue it doesent show up in the installed programs .

    HELP!

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  • Master
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Hi there,

Here are some steps you can take to resolve your problem.

1. Download, install and run "Ccleaner"; a handy little temp file and registry cleaner/organizer. On many occassions, after running it, goofy messages disappear having been a result of faulty registry entries or deletions built up over time.

http://download.cnet.com/ccleaner/

2. Open Roxio and go to help> updates, and download and install any updates that are available.

3. Open iTunes and go to help. updates and do the same.

4. If you still see the message at this point, go to the control panel> programs, and uninstall Roxio. After restarting your computer, the message should be gone for sure. If you have the install disc for Roxio that came with your Dell, simply re-install it. If not, use Media Player to do your burning with, or any other of a vast number of free DVD/CD burners that can be easily downloaded and installed.

Good Luck

Posted on Aug 28, 2010

  • Marcus
    Marcus Aug 29, 2010

    I didn't ask you to uninstall iTunes, and you just trashed my rating an entire percentage point. I suggest you provide much more complete info about your laptop, i.e. are you using XP/Vista/7? Have you used your System Restore to return to a point before this message appeared? Have you allowed all Windows Updates to install? Then perhaps someone can be of more help to you. I also recommend that if someone is working with you at no cost that you stay away from the blue thumbs while they do. Good Luck

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