Question about Facebook Computers & Internet
Before I provide the troubleshooting steps, let me explain you about the issue.
Based on the information you have provided, the issue might be due to the Adobe flash or the Adobe Shockwave player.
Either of the two Plugins might not be working.
However, please perform the steps which I'll provide you now.
Performing the below steps should resolve the issue.
Please un-install the Adobe flash player from Control panel -> "Add or Remove programs" feature.
Then, download and install the Adobe flash and Adobe Shockware player.
You may download both the players from the below links:
Adobe Flash player:
Adobe Shockwave player:
Please un-install the Adobe flash player installed in the Computer.
Then, download and install the above players.
Installing the Adobe flash and Adobe Shockwave players should resolve the issue.
Hope this helps.
Please feel free to ask further questions.
Posted on Aug 28, 2010
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Posted on Jan 02, 2017
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