Question about Smart Pool Inc Dolphin Diagnostic Automatic Pool Cleaner Ne250

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Replaced old bag with correct new one. It ran fine. I took it out of pool to clean bag. When I put it back into pool, it wouldn't sink and when, I applied power, motor would not run. What do I do next?

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Thank you for posting your question here on Fixya.com.

For starters, try the tip I posted here on Fixya, found at: http://www.fixya.com/support/r3651526-dolphin_pool_cleaner_wont_start_up. If that is not enough, try our sites FAQ section on Dolphins at www.arrowpools.net. Select the FAQ button then from the drop-down select Dolphin.

If you still have a problem it could be in the power supply, cable or motor unit. The motor unit is the most likely problem.

It is not recommended you open the cord end that connects to the motor unit as you are breaking the seal for the submersible electronics. For information about sending your unit in for repair use the dolphin form link on the bottom of our site

If this answer does not fix your problem, please comment with additional details prior to rating the answer. Positive feedback is appreciated once your problem is solved!

John

Posted on Sep 05, 2010

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Posted on Jan 02, 2017

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