Question about Sony Cyber-shot DSC-H10/B Digital Camera
The problem is that the lens has become stuck in the barrel after dropping it. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.
Use these at own risk as it may further damage the camera.
Firstly , try connecting your ac adapter or usb cable.
Try holding the shutter button while switching on the camera.
Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).
Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.
Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.
Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.
Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.
If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.
Hope the advise is useful.
Posted on Aug 29, 2010
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Aug 03, 2011 | Sony Cyber-shot DSC-W80 Digital Camera
Mar 06, 2010 | Sony Cyber-shot DSC-H10/B Digital Camera
Mar 05, 2010 | Sony Cyber-shot DSC-N2 Digital Camera
Sep 17, 2009 | Sony Cyber-Shot DSC-T1 Digital Camera
Jul 16, 2009 | Sony Cyber-shot DSC-W170 Digital Camera
Dec 18, 2007 | Cameras
361 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: