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I have installed the printheads but the cover does not close that is supposed to cover the printheads.

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Printheads are no proprely inserted.

Posted on May 07, 2008

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1 Answer

Printer head


The error can be the result of firmware code, printer contacts or the printhead itself failing. There is a firmware update that addresses the "Printhead Error" on your printer. Please follow the steps below on how to successfully update your printer and provide information to the following questions:


1. Open the cover to remove the printhead and tanks (if installed). You may go to http://bit.ly/klw9sJ to have a visual on how to remove the printhead. Note: Carrier will come to the center automatically with this error message as the cover is opened.
- Remove the tanks and place on a table.
- Open printhead latch and remove the printhead.
- Close the printhead latch, close the printer cover, and confirm the error message goes away from op panel.


2. Proceed with the firmware update. Please visit the Lexmark website to download and install the update. Click here to download an important firmware update for your printer. If more than one download is listed for your model, choose the first download in the list. If it is the wrong firmware level, an error message will tell you which firmware level is correct. Please indicate if the update failed or successful.


3. If the firmware update software notifies that you have the latest firmware version, please inspect the printhead for the manufacturing stamp (http://bit.ly/vLvfCx ).
a. Is the stamp on the nozzle plate side?
b. Is the stamp on the contact side?



4. Open cover, open latch, and insert printhead only.


- Firmly push down on printhead then close latch and cover.
- If error message goes away, continue with normal installation steps for cartridges.
- If error message remains, open cover, remove cartridges, open latch, remove printhead, re-install printhead, close latch and install tanks cartridges firmly.


5. Try to print a document again to verify that the problem is fixed.


Please feel free to contact us at LxkListens@Lexmark.com

Nov 11, 2012 | Lexmark S815 Genesis AllInOne InkJet...

1 Answer

There's a problem with the printhead


Try this approach to fix the printhead problem:1. Open the printer cover > remove the ink tanks > open the printhead latch > remove the printhead > close the printhead latch.2. Visit the Lexmark website to download and install the Lexmark Pro700 Series Firmware Update.3. After the update is successful, open the printer cover > open the printhead latch > re-install the printhead > close the printer cover > if no error appears, continue with normal installation steps for cartridges. If error still appears, try to remove and re-insert the printhead firmly.
4. Try to print again to verify that the problem is fixed.
Should the error persist, it could be that the printhead itself is faulty. If that's the case, please contact Lexmark Technical Support for further assistance.

Feb 08, 2012 | Lexmark Prevail Pro705 Wireless All-In-One...

1 Answer

There is a problem with the pinterhead please help its a lexmark pro705


A firmware update for the Lexmark Prevail Pro705 will help fix the printhead issue you are experiencing. Please follow the steps below on how to successfully update your printer:
  1. Open the printer cover and remove the printhead and tanks (if installed). Note: Carrier will come to the center automatically with this error message as the cover is opened. Remove the ink tanks > open the printhead latch and remove the printhead > close the printhead latch, close the printer cover and confirm the error message goes away from the operator panel.
  2. Proceed with the firmware update. Please visit the Lexmark website to download and install the Lexmark Pro700 Series Firmware Update.
After successfully updating your printer, open the printer cover > re-insert the printhead > close the printer. If no printhead error comes up, continue with normal installation steps for cartridges. If error comes up again, please contact Lexmark Technical Support Center for further assistance.

Dec 11, 2011 | Lexmark X5650 All-in-One InkJet Printer

1 Answer

Printhead is not supported by the all in one


A firmware update for the Lexmark Prospect Pro205 will help fix the printhead issue you are experiencing. Please follow the steps below on how to successfully update your printer:

  1. Open the printer cover and remove the printhead and tanks (if installed). Note: Carrier will come to the center automatically with this error message as the cover is opened. Remove the ink tanks > open the printhead latch and remove the printhead > close the printhead latch, close the printer cover and confirm the error message goes away from the operator panel.
  2. Proceed with the firmware update. Please visit the Lexmark website to download and install the Lexmark Pro200 Series Firmware Update.

After successfully updating your printer, open the printer cover > re-insert the printhead > close the printer cover. If no printhead error comes up, continue with normal installation steps for cartridges. If error comes up again, please contact Lexmark Technical Support Center for further assistance.

Oct 06, 2011 | Lexmark Prospect Pro205 Wireless...

2 Answers

"there is a problem with the printhead"


Sounds like you need a new one. The best place to buy is amazon (because of reviews and price). take a look Lexmark Printhead cheers
problem-printhead-uh3jsoynacgcqh0wcsujgpyu-3-0.jpg

Oct 06, 2011 | Lexmark Prospect Pro205 Wireless...

1 Answer

Having problems with the printhead on my printer lexmark s405 how do i fix the problem it wont respond to anything


Try to reseat the printhead. Open the cover of the printer > remove the printhead. If the printhead will not go to the center, unplug the printer from the power outlet to turn it off, pull the printhead to the center. Then remove the printhead. Close the cover. Replug the printer to the power source after at least 10 seconds. Re-insert the printhead when prompted.
If problem continues, updating the firmware for your printer will help fix the issue. Turn off the printer and remove the printhead from the printer again. Close the cover. Replug to the power source after 10 seconds. It will then ask you to "Open Cover to Install the Printhead". Press the Cancel (Red X) button. It should take you back to the "Copy" menu. Proceed with the firmware update. Just go to http://bit.ly/s405fw to download and install the update. Once the update is done, reinsert the printhead by following the prompt on the screen of your printer.

May 24, 2011 | Lexmark X4650 InkJet Printer

1 Answer

"problem with printhead" I followed


Updating the firmware for your printer will help fix the problem. You will need to get rid of the error first before you can successfully update your printer. Follow the steps below:
1. Open the cover of the printer > Remove the printhead. If the printhead will not go to the center, turn off the printer and pull the printhead to the center. 2. Once you have the printhead removed, close the cover of the printer and turn on the printer. 3. Once you have the printhead removed, close the cover of the printer. 4. It will ask you to "Open Cover to Install the Printhead". Press the Home icon. 5. It should take you back to the Main menu. 6. Proceed with the firmware update. Just go to www.lexmarklabs.com/firmware and choose the model number of your printer. 7. Once the firmware update is successful, go back to step 1 and install the printhead.
Source: There is a Problem with the Printhead

May 18, 2011 | Lexmark Pro901 All-In-One Inkjet Printer

1 Answer

How so I remove the old prinhead and install a new one


  1. Turn the printer on.
  2. Allow printer to complete initialization.
  3. Scroll to the Printhead menu icon (icon on the lower right of the front panel display) and press Enter.
  4. Scroll to Replace Printheads and press Enter.
  5. If the message "Printheads still functional" appears, select Yes to continue testing the printheads.
  6. When instructed, open the top cover.
  7. Open the carriage cover and remove all of the printheads.
  8. Turn the printer off.
  9. Clean the electrical contacts in all carriage slots and on all printheads (instructions below).
  10. Allow the contacts to dry.
  11. install the new printheads and close the carriage cover.
  12. Close the top cover.
  13. Turn the printer on and attempt to verify functionality.

Apr 18, 2010 | Kodak EASYSHARE 5300 All-In-One InkJet...

2 Answers

Replace print heads. How?


REPLACING HP PRINTER, PRINTHEADS


Follow these steps to replace the printheads in your printer.
  1. Press the Power button (c00636182.gif ) to turn on the printer.
  2. Open the top cover.
  3. Press and hold the Resume button (c01219285.bmp ) until the carriage moves to the left. CAUTION: Be careful not to proceed until the carriage is on the left side of the printer. If the carriage does not move to the left automatically, turn the printer off and back on and then try holding down the Resume button (c01219285.bmp ) again. The printhead can be damaged if the carriage is not all the way to the left for installation.
  4. Lift the printhead latch. Figure 3: Lifting the printhead latchc01290070.gif
  5. Lift the handle of a printhead and use it to pull the printhead out of its slot. Figure 4: Removing the old printheadc01295543.gif
  6. Shake the new printhead at least six times while the printhead is still in its packaging. Figure 5: Shaking the new printheadc01134519.gif
  7. Remove the new printhead from its package, and then remove its orange protective caps. Figure 6: Removing the protective capsc01134520.gif CAUTION: Do not shake the printheads after removing the orange protective caps.
  8. Insert the printhead into its color-coded slot (the label on the printhead must match the label on the printhead latch). Press down firmly on the printhead until it snaps into place. Figure 7: Inserting the new printheadc01290071.gif
  9. Pull the printhead latch all the way forward, and then press down until the latch engages. Figure 8: Closing the printhead latchc01290072.gif
  10. Close the cover. Figure 9: Closing the coverc01290073.gif
  11. The printer should align the printheads automatically in a few minutes, printing an alignment page. If it does not, go to the next section to align manually.
Align the printheadsIf you installed the HP software, use the instructions in the left column below. If you installed a Plug and Play driver or other driver, use the instructions in the right column.

Mar 05, 2010 | HP Printers & Copiers

4 Answers

Printhead problem (black/yellow) on HP L7780


When you removed the paper it's possible your damaged it and that's why the message is not going away. Did you try to put the cartridge back in to make sure it had not come out of position and just remove the power cord for a minute then plugging it back it.

Here are the steps to make sure you properly change the cartridges and the heads...

Install the ink cartridges and printheads Step one: Install the ink cartridges All four ink cartridges must be correctly installed for the HP All-in-One to work. Follow the steps below to Install cartridges:
  1. Open the ink cartridge cover.
  2. Remove each ink cartridge from its package.
  3. Align each ink cartridge with its color-coded slot and then insert the ink cartridge into the slot. To ensure proper contact, press down firmly on the cartridges until they snap into place.
  4. Close the ink cartridge cover.
Figure 1: Installing cartridges c00841893.gif 1 - Open the ink cartridge cover. 2 - Remove the ink cartridges from the packages. 3 - Install the ink cartridges. 4 - Close the ink cartridge cover. Step two: Install the printheads Follow the steps below to install the printheads.
  1. Open the top cover of the printer. Figure 2: Open the top cover c00848391.gif
  2. If the carriage does not move to the left automatically, press and hold the Resume button (c00847980.gif ) for three seconds. Wait for the carriage to stop moving.
  3. Remove the cardboard cover from the printhead carriage. Figure 3: Remove the cardboard cover c00848392.gif
  4. Lift the printhead latch. Figure 4: Lift the printhead latch c00848393.gif
  5. Before installing a printhead, shake the printhead up and down at least six times while the printhead is still in its packaging. Figure 5: Shake the printhead while it is still in its packaging c00847983.gif
  6. Remove the new printhead from its package, and then remove its orange protective caps. CAUTION: Do not shake printheads after the caps are removed. Figure 6: Remove the printhead from its packaging, then remove the orange caps from the printhead c00847984.gif
  7. Insert the printhead into its color-coded slot. The label on the printhead must match the label on the printhead latch. Press down firmly on the printhead to ensure proper contact. Figure 7: Insert the printheads in the correct color-coded slots c00847985.gif
  8. Pull the printhead latch all the way forward, and then press down to ensure that the latch is properly engaged. You might have to apply some pressure to engage the latch. Figure 8: Close the latch c00848394.gif
  9. Close the top cover. Figure 9: Close the top cover c00847987.gif
Step three: Align the print heads Whenever you insert or replace a printhead, the printer automatically aligns the printheads to ensure the best print quality. If the printer does not print the alignment page automatically, start the alignment process manually. To start the alignment process manually:
  1. Press the Setup button on the control panel Setup and the number 6 on the keypad or scroll to Tools .
  2. Press 4 on the keypad or scroll to Align Printer . The alignment process starts.

Dec 01, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

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