Question about Microsoft LifeCam VX-1000 Webcam

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I cant get my VX1000 to work with Skype, just get the message Skype does not support your webcam

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  • Microsoft Master
  • 2,905 Answers

1) Skype is very picky about drivers - make sure you have the latest also check the 'Readme' link for known issues

Visit the Microsoft hardware support page
http://www.microsoft.com/hardware/download/download.aspx?category=ICE&type=LifeCam&sku=68A-00001
Fill in the details and click 'GO'
Click on the link:-
"Microsoft LifeCam Readme and Troubleshooting Information"
All the information you require should be found here, Including the latest software to download and Customer Support
Check out any additional software you have to download as well as the Lifecam software.

Procedure
Close all programs while uninstalling - downloading and uploading software
Disconnect your webcam
Uninstall the current webcam software on your computer
Restart computer
Download the Installation package from Microsoft
Run the installer and choose your options when prompted
Connect your webcam when prompted.

2) Do not run the microsoft webcam software in Skype but allow the Skype software complete control

Posted on Aug 29, 2010

Testimonial: "thanks a million Fixya, you help was clear and easy to follow, including how to access miccosofts 'support' thanks again, I can now see my family"

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