Question about HP OfficeJet 7110 All-In-One Thermal Printer

1 Answer

Carriage error on 7110

There is an carriage error. It says open door, latch carriage, then hit enter. When I do that, it makes a jammed sound and the error comes up again.ive tried your soln t it didnt work any other soln

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  • Starnley Johnwells
    Starnley Johnwells May 26, 2008

    there is astrip called encoder strip,its function is to tell the carriage location ,if its missing or unattached the carriage will hav all kind of problem.

    SOLUTION:there is ahook that sits on the leftside and a spring it sits on to give it some lleadway i checked to see that it doesnt break, there is also a section of the carriage it slip thru i also try to get it re attached. after trying all this the problem wz solved

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1 Answer

When you open the door, disconnect power, center carriage, close door and reconnect power... that doesn't work?

Only other thing you can try is removing printheads and cartridges and doing a semi-full reset. After removing those, disconnect power for 30 seconds. Hold down #,6 while plugging the powercord back in. This will do a hard reset on the unit.

IF that does not fix it, new cartridges 'can' make a difference, but it's unusual. To be honest it's a lot of money on an unlikely fix.

Otherwise, your unit will need to be serviced or replaced...

Posted on May 11, 2008

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1 Answer

Carriage jam


Hi
The carriage door is the cartridges access door.Access the cartridges and make sure they're properly installed.To open:
  • Turn the machine on.
  • Open the cartridges door by lifting from the front center of the device until the door locks into place on its own.

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Error message= open door clear carriage jam and


I think the message is instructions, as in
(1) open door (2) clear carriage jam (3) press enter
So there is something internal to the printer that makes it think it has a carriage jam, piece of paper under a sensor, dirty or stuck sensor.
If you can't find it using a bright light, try canned air.

Feb 01, 2010 | HP OfficeJet 6110 All-In-One InkJet...

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My printer made a weird noise and now says "Open door Clear carriage jam and then press Enter". How do I clear a carriage jam? I have opened the top cover and usually the print cartridges move to the...


Issue The error ' Open Door, Clear Carriage Jam, and then Press Enter ' displays on the product. The following symptoms might also accompany this error:
* The product will not print. * Printing stops unexpectedly. * The carriage does not move.
Try the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting. Solution one: Turn the All-in-One off and on again
1. Press the Power button ( ) to turn off the product. 2. Press the Power button ( ) to turn the product on again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution two: Clear any paper jam A carriage jam might follow a paper jam. Follow these steps to check for and remove any jammed paper. Step one: Check for and remove any loose paper from the input tray Remove any loose paper from the input tray, the output tray, and the automatic document feeder (ADF). CAUTION: Do not remove jammed paper at this stage. Step two: Clear a paper jam from the rear access door WARNING: Always clear paper jams through the back door if possible. To avoid tearing the paper and damaging the print mechanism, pull paper from the printer slowly and gently. Avoid touching the internal components of the printer.
1. Disconnect the power cord from the back of the printer. 2. Remove the back door and remove as much jammed paper as possible.
3.Replace the back door and open the carriage access door. If there is paper visible that cannot be removed through the back door, gently pull it out from the front.
4. Reconnect the power cord and close the printer.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution three: Make sure that the carriage moves freely
1. With the product turned on, open the cartridge access door. The carriage might try to move into the access area. If so, allow it to move to that position. 2. Without turning off the product, unplug the power cord from the back of the product. WARNING: You must disconnect the power cord to move parts by hand without the risk of an electrical shock. 3. Look in through either the cartridge access door or the output paper tray to make sure that the cartridges are secure in the carriage and not loose. Also, make sure that there are no obstructions under or around the carriage to block it from moving. 4. Make sure the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Clear any obstructions found. You might have to reach through the output paper tray to access the carriage. 5. Close the cartridge access door and reconnect the power cord to the product. 6. Press the Power button ( ) to turn on the product.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.
Solution four: Remove and reinsert the print cartridges Incorrect installation of the print cartridges can cause the product to show a false carriage jam. Follow these steps to remove, and then reinstall the print cartridges. Step one: Remove the print cartridges
1. Press the Power button ( ) to turn off the product. 2. Open the front of the product to access the carriage. The carriage moves to the center of the product.
3. Unlatch the two print cartridge latches, and then raise the latches. 4. Remove the print cartridges.
Step two: Reinsert the print cartridges
1. One at a time, hold a print cartridge with the printed label up, and then slide the print cartridge into its slot. Repeat this step for the other print cartridge.
# NOTE: Insert the black print cartridge into the slot with the gray latch, and insert the color cartridge into the slot with the blue latch. # Grasp the end of the latch on the cartridge slot with your thumb, and then pull the end of the latch toward you. While holding the latch, press down on the top of the latch until it stops, and then release the end of the latch so that it catches under the tabs. CAUTION: To avoid damaging the product, do not force the latches into place.

3. Close the product cover. A message displays on the control panel to align the print cartridges. 4. Press the Enter button to begin the cartridge alignment. Two pages print. Follow the instructions printed on the second page to complete the alignment. 5. Try the print job again.
* If these steps resolved the issue , you do not need to continue troubleshooting. * If the issue persists , continue to the next solution.

Jul 08, 2009 | HP PSC 2175 All-In-One InkJet Printer

1 Answer

HP Digital Copier 610 Carriage Error


Depending on where the paper jam happened and how you cleared it, you could have either "knocked the copier for a loop" or actually damaged the print carriage. The first thing I would do in your shoes is to turn off the copier and unplug the power cord from the back of the product.

Wait about 30 seconds or so to make sure any errors being held in the copier's memory by any residual electrical charge clears.

Plug the power cord back in to the back of your product and turn it on. My guess is that you'll be prompted to go through a cartridge alignment procedure. That may well clear up the problems you see.

Just in case, I'm posting a link to HP.com to instructions on how to clearn the electrical contacts on the print cartridges and print carriage. There are also instructions on this page regarding latching cartridges. These seem to be fairly easy processes, but if not done correctly, can result in continuing errors:

Resolving Print Cartridge Errors

Print back your results and good luck.

Nov 05, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

HEW Office Jet 7110


Connie- lol sorry but this sounds like a carriage stall issue. i have dealt with this unit many times and it used to be the bomb back in 2004.

Follow the steps mentioned on the link and it may magically work for you.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpa02107&lc=en&dlc=en&cc=us&lang=en&product=91472


One last terrible thing you can do to make or break this thing is tolift it 2 inches(without the cartridge in it) and drop it-that may getthe stalled carriage moving.

Move the carriage left to right with your hands.

If nothing works got a new aio the new stuff they have is pretty good and the ink utilisation is much more effective now.

I hope it helped!!
Keshy

Oct 10, 2008 | HP OfficeJet 7110 All-In-One Thermal...

3 Answers

Carriage Jam


Make sure you can move the print cartridge holder freely and that it isn't being blocked by anything inside the printer, also check if the cleaning station is in the right position, maybe it is locking the cartridges.

Apr 22, 2008 | HP OfficeJet G85 All-In-One InkJet Printer

1 Answer

HP Officejet 7110


Try this:

Open door, disconnect power.
Move carriage to center by hand and ensure it IS latched.
Close door.
Reconnect power.

Mar 21, 2008 | HP OfficeJet 7110 All-In-One Thermal...

2 Answers

HP Officejet 5110 - Carriage Jam Message


I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Mar 09, 2008 | HP OfficeJet 5110 All-In-One InkJet...

1 Answer

7110 problem


Hi,

I understand that you are receiving the error " Carriage error.
Open door latch carrigae close door and then press enter " on the front panel display of the All-in-one.

Please follow the instructions from the below web document to get the issue resolved:

Here is the web document:

================

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00310229&cc=us&lc=en&dlc=en&product=91475&dlc=en&lang=en

================

Just copy and paste the entire link into the Internet browser's address bar and press enter.

Please remove the All-in-One Printer from the Power Surge Protector and plug it directly into a wall Power outlet, as the surge protector may not provide enough power to printer.

Please perform the step given below to power cycle the unit after removing the print cartridges from the printer:

1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the USB cable from the computer.
2. Wait 30 seconds.
3. Plug in the power only
4. Repeat steps 2-3 two more times.
5. On the third time after plugging the unit into power, reconnect the USB cable from the all-in-one to your computer.

Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
Note:
A semi-full reset will do the following:
The user settings to the factory defaults, Language and country settings on some models, Fax logs, Fax headers, Fax speed dial information.

This should resolve the issue that you are experiencing with.

Regards,
Lawrence

Jan 02, 2008 | HP OfficeJet 6110 All-In-One InkJet...

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