Question about Hotpoint FFU00 Side by Side Refrigerator

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Ice dispenser flap won't close automatically

My ice dispenser flap dosen't close automatically (Hotpoint). It stays open after dispensing ice . If I "tap" it lightly, it closes. Any ideas?

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Replace the flap spring and selenoid in the despenser area
call ge at 300-851-6200 with the model number and they will send you the parts about 40.00 dollars

Posted on May 07, 2008

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The ice flap on my freezer will not stay open. If I reach up and grab the flap as it's opening, the ice will flow freely. But if I don't grab the flap and keep it open, the ice won't dispense. It's no


Kristen,
Thank you for giving more information. I believe you will need to replace the flapper on the ice dispenser. I based this answer on the following: you mentioned when the door is held open ice comes out. Let me know if this helps. As you may know, there are several different things that could cause this issue, but this is the most common one of them. Here is a how to video on this type of repair:

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Hello Cynthia! Most likely the little "flap" inside the door of the dispenser is not closing all the way. My advice is to take all your ice out of the inside of the freezer. Clean and dry out that area as good as you can. Take your hand, and from the bottom, reach up and feel the flap that should close all the way when ice or water is dispensed. Take warm water, pour it from the top, you won't need much, and dry off the little flap as good as can be.
Now, press the ice button, and when you let go, you should hear a clunk or deep sounding slap, that is from the flap closing properly. Same goes for the water. However some manufacturers don't open the flap for water. From this point forward, assuming you heard the flap close, be sure it makes that same noise every single time you use the ice dispenser, or the water dispenser, and your problem should be solved.

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Without knowing the brand and model # I can offer the most common solution.

On most "pass the ice through the door" models there is a flapper door where the ice dispenses. The spring which holds this door closed when you are not dispensing ice becomes weak allowing the flap to stay open jsut a bit. This open space will create an ice dam in teh dispenser thus not allowing the ice to dispense. The repair is generally made by replacing the flap assembly.

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1 Answer

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I have a similar problem. The repair guy took a look at it and stated everything is working and did not order any solenoid or any other parts. After he left the problem returned where ice comes down the chute it tends to lodge and keep the door open. I am disagreement with the repair guy and am leaning toward the idea that the spring has lost tension and is just too weak to close with any authority. There is a video on how to replace the spring on youtube. This is what I will be doing next weekend and will try to return to post results.

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