HP PSC 1610 All-In-One InkJet Printer Logo

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Posted on Aug 28, 2010
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All of a sudden my printer won't scan anymore. It says no scanner options. Is there free updates to solve this problem. I have always been able to scan until recently.

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  • Posted on Aug 28, 2010
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While computer is on, Disconnect the usb cable(listen for the disconnect beep beep), Do a Full Restart the computer. Then reconnect the usb cable into a different USB port on the rear of the computer (wait a few minutes), then try the scanner options again. Sometimes thats all it takes.

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Related Questions:

0helpful
1answer

It won't scan and the scan button just keeps blinking.

the drivers for the scanner might have been corrupted
you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port and Ecp printer port you might see a yellow? ! question exclamation mark or red X this will mean you need to install a new driver for this device right click you will have options to update driver disable uninstall or select properties again you will have the similiar options you can troubleshoot
hope this helps you
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Aug 18, 2011 • Fujitsu Computers & Internet
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My scanner used to work just fine, but suddenly it won't work anymore. It is plugged in and everything, but suddenly in Photoshop, the Xerox 7600 option under File > Import disappeared, and the WIA...
Have you tried an other USB cable??? have you tried a different USB port on the computer??? try the scanner on an other computer as well, does it have POWER???... eazy stepps to troubleshoot all types of devices is to first make sure the device has POWER, than concentrate on connectivity (cables, ports, etc...) than try it on an other computer, re-install drivers as well..., check for viruses also, when everything is clean and it still not working than replace the device... it's dead (send flowers) ha! just kidding!
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Jul 23, 2011 • Xerox 7600 Flatbed Scanner
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My Canon PIXIMA 510 printer won't scan because the ink is out. I really need to scan something! What should I do?
this should scan without any ink

the drivers for the?scanner might have been corrupted

you might have to uninstall the scanner restart your computer then reinstall your scanner

if your printer/scanner came with an installation disc the drivers could be on it

you might have to uninstall the printer/scanner restart your computer then reinstall the printer/scanner and its drivers
click start control panel administrive tools computer management device manager scroll to ports(COM&LPT) + to expand you should see a communication port?and Ecp printer port you might see a yellow?question mark this will mean you need to install a new driver for this device right click you will have options to update driver,disable,uninstall or select properties again you will have the similiar options also have option to troubleshoot hope this helps

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Jun 08, 2011 • Computers & Internet
0helpful
1answer

I have a Canon MP600 Multifunctional printer / scanner, the printer works fine, but the scanner sends a message, "Can not connect with scanner check cable and / or the scanner is switched on" I...
Hi I found one solution through Google. See if it works.


I had the same problem: suddenly the scanner took ages to calibrate/warm up. Turns out it had to do with the upgrade to Leopard or one of the updates (I'm on 10.5.7).

I downloaded the newest OSX scanner driver from Canon:
http://www.usa.canon.com/consumer/co...&modelid=13800

Now it scans without delay. Could have saved myself a lot of waiting a lot earlier!

Saving scans:
I always scan from the MP Navigator instead of from the scanner itself, so I can pre-edit the scans and save as .jpg to the folder I want and/or as a .pdf. Works for me....
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Jan 04, 2011 • Canon PIXMA MP600 all-In-One InkJet...
0helpful
1answer

I can not scan. It always says cannot scan. Try
is it making copies properly????if yes then clean the scanner bed...try again..else go to control pannel >>add or remove program>> delete solution center>>smart web printing>>photosmart essential...restart the computer...then put the cd in..click on add more softwre>>solution center>>photosmart essential..it wil work..if not then open solution center>>settings>>scan option...transfer all the option to right side...update the list it will work
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Mar 24, 2010 • HP PhotoSmart C4480 All-in-One Printer ...
0helpful
1answer

HP C7250 scanning problem
Scan a BLANK sheet of paper.
if you have that black strip it means there sre two possibilities:
>> the scanner glass is not screen
OR
>> the scanner is faulty.

Clean the glass properly using a moist lint free cloth.(do not use alcohol)
if the issue still persists

The only option that you have is to get the printer replaced.
If your printer is still under warranty(i.e if its still not an year old) you can get a free replacement from HP.
wherein they will send you a new printer absolutely FREE OF COST
if its not in warranty then you can opt for the UPGRADE option that HP has.
You can send them this faulty printer and get a LATEST PRINTER at a huge discount..
here's the number to call
1800-474-6836
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Sep 25, 2009 • HP Photosmart C7250 All-In-One Thermal...
0helpful
1answer

C7280 printer scan feature does not work anymore
please remove your scanner drivers and reinstall them by downloading them from this site

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=uk&product=3204785&lang=en&

hope this solves your problem
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Jul 16, 2009 • HP Photosmart C7280 Printer
2helpful
1answer

My HP 5610 all-in-one gives me an error message when I try to use the scanner option.It says, "No scan options: Refer to device documentation to troubleshoot." what do I do if I don't have my...
oh This is a simple solution open up the hp solution centre icon or the hp director icon whichever your printer software has on the computer.
Then click on settings.
point to scan settings and click on scan to setup and on all the items on the left hand side select them and move them to the right hand side and click on the ok button or the update the device button and you will not face this issue anymore.
your printer software should be installed so that you dont get this error message anymore
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Jun 16, 2009 • HP Officejet 5610 All-In-One InkJet...
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HP Photosmart C6180 won't scan documents
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Feb 22, 2009 • HP Photosmart C6180 All-In-One InkJet...
0helpful
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Scanning
I can use it to print but I cannot scan anything anymore since I updated my internet explorer. My OS is Microsoft XP. I am using a 4-in-one scanner. Thanks a lot.
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May 19, 2008 • HP All-in-One Printer
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