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Have an old Gateway PC - message "FREQ. OUT OF RANGE", then the screen goes blank

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Start tapping the F8 key during boot, and choose Safe Mode right click on the desktop to get the dropdown menu then go to properties click on the settings tab then the advanced tab then the monitor tab and lower the screen refresh rate click apply

Posted on May 07, 2008


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Posted on Jan 02, 2017


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Gateway logo comes up then screen goes blank except for curser

Reinstall Windows (you can find personal files in the windows.old folder, if you don't delete the old files).

You might want to update to the newest video drivers as well, once you've got Windows installed.

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May 07, 2011 | Gateway P-6831FX PC Notebook

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I am trying to connect my old gateway to an insignia ltdvd19. I have run a VGA cable from the pc to the VGA port on the side of the monitor and was given a "no support" message on the monitor. ...

The resolution of the video output is most likely not supported by the display you're connecting it to. The widows boot logo is a lower resolution then it switches to a higher resolution after that. Can you connect another monitor to the system at the same time? You could then adjust the resolution to the second monitor to a lower resolution until it starts working.

Oct 25, 2017 | Computers & Internet

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I have a gateway FPD2485W tft lcd monitor and i start my monitor and after it shows gateway it then goes black. How can this be fixed

bonannorl, Maybe it can be fixed. You did not give any history of unit. Only "now" stuff. Is unit covered by Gateway warranty? How old is unit? Date of manufacture? Did unit work fine connected to your pc and this black or black n blank screen thing suddenly happen? Is screen also BLANK? Have you swapped-in old monitor to prove PC is OK? Your CCFL back-lit lcd monitor no different than any other brand in it's basic design and operation. Get into my fixya profile and read some of my testimonials and solutions to black or black n blank screen problems to help in your decision to DIY fix or contract out needed repair work. Most likely 2485w has problem with it's internal "switch-mode-power-supply"/"ccfl inverter supply"!! Let me know more info about unit.
12fixlouie on fixya.

Mar 09, 2010 | Gateway Computers & Internet

1 Answer

My cursor freezes and the screen goes blank. The

Try to update your machine's BIOS. Download it from the internet (search for the Gateway drivers - bios).

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Gateway MA7 laptop

If display issue: connect an external monitor to see if any change.

Could be spyware - boot in Safe Mode (F8) - download, install and run SpyBot (

Good luck.

Jun 12, 2009 | Computers & Internet

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