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My printer Brother MFC-660CN Usb will not print anything from my PC or my laptop. But it responds to scanning and copying commands.. The ink is fine and I have been through the troubleshooting with no success. This is bizarre. Can you help?

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Hi,

Initially and sorry but I have to ask, have you tried deep cleaning? This is normally one of the tabs/buttons in the maintenance/utility portion of the printer properties. In some instances, you may need to do the cleaning several times. Worst case scenario is a defective/blocked printhead.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Posted on May 07, 2008

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Try taking out your ink cartridges. and reinstall them. Also check to see if your ink is low. If the printer has a rea cover remove it and see if the wheels the the paper is feed by is jammed or loose.

Posted on May 07, 2008

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Hi I have a brother MFC-660CN, all colours are working but black has stopped, we have tried cleaning but it has not helped. do you have a solution? thanks in advance Janet


In most cases the printer driver software can have errors while being in use or is shut down. So to reset remove your printer from the PC and uninstall the printer software. Now reinstall the printer software and then connect the Printer to be detected as a new hardware as it will be installed. Now check the printer properties to see the ink levels.
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