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I have just purchased a westinghouse gas wall oven with separate electric grill, model GXN650SNG. After using it for about 1 week it has started switching itself off during operation. This is usually around 10mins but is now occurring more often. I can not get the end time to stay on zero, it keeps reading the same as the clock time, does this have anything to do with the oven not working. I have turned the power off and back on after 30mins to erase any error in the cook time/end time/timer/clock memory but this has not made any difference. I have contacted the service centre but have been informed there is a 3 week wait for service. As I do not wish to void my warranty I can not request service from elsewhere, however I need to use the oven each day. I would appreciate your help in solving this problem or at least receive some advice as to where I can go to for more efficient service. Kind Regards, Cindy Williams

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  • malcolm_wlls Aug 31, 2008

    we have had our stoves 1200 DFS for 6 years now. We have had the same problem throughout its life. We had the thermostats changed on both ovens 3 years ago and although improved a little, still wasnt reliable. It is now worse than ever, we cant rely on either oven to remain on. We are calling the service guy again, seems a shame to buy a new oven as otherwise its still like new??

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Need to wait for factory service they are right about outside help. or call the dealer that you purchased it from for some help

Posted on May 08, 2008

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