Question about Roxio Easy Media Creator 10 Suite

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I have had trouble getting Roxio Creator 2010, Product SKU:POS-244000 to work properly. Since then I had tried to get the progran unistalled, but had some difficulty doing this as some part of he program seemed to be lodged somewhere. Today, i see no evidence in the computer that any part of the program is present. So, I tried to reinstall the program, but nothing happened. Please tell mee what to do to get this new program working satisfactory. Kenneth Dickinson

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Hi sometimes parts of these programs stay in the system .making it difficult to do a clean install .go to computer and click/ open program files/ and check there are no traces left here if there is right click and delete folder.as well as this go to run/type:regedit/click go/in the registry( be careful what you delete here as this can affectyour system if you delete the wrong item) look for tracesof roxio easy media creator .if any right click the trace and press delete.finally you can go to cnet download and download a program for free named retrevo uninstaller.this will clear out every thing.hope this helps

Posted on Aug 28, 2010

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Hi Betty,

I understand that you are unable to record slideshow and you are getting error 80004005 in Roxio Creator 2010 full version.

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