Question about Transcend StoreJet 2.5 (TS120GSJ25T) 120 GB USB 2.0 Hard Drive
My StoreJet i bought in 2005 stopped getting detected by my computer all of the sudden. I tried 3 different computers, none can detected it. I've tested the USB cable on a different device and it seems to be working. It sounds to be spinning properly and does not have clicking sound. I hope it is not broken.
I have not recently installed any new programs on my computer and I simply turned off my laptop and unplugged it as i usually do. It stopped working as I plugged it in again hours later.
I've also tried taking the hard drive out and placing it back.
I really hope it is not broken
I take good care of this product but do you think it is because of the problem of the Harddrive case? or is it the problem of the Harddrive itself.
If it came with a Y USB cable -- try connecting both "Computer" USB ends to the computer ports. It could be power issue. Worked for me.
Posted on Mar 01, 2010
Try the drive in a new case. if that dosent work the drive is dead.
Posted on Dec 25, 2009
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Try to refresh the USB ports.
1. Right-click My Computer icon on the desktop, and then select Properties.
2. Click the Hardware tab.
3. Click the Device Manager button.
4. Click the plus (+) sign to the left of Universal Serial Bus controllers.
5. Right-click the device listed under Universal Serial Bus controller and select Uninstall.
6. Click OK to confirm the removal of the device.
Please note, repeat Steps 5 and 6 until all the devices under Universal Serial Bus Controller are removed.
7. Shut down the computer.
CAUTION: Ensure that the Shut Down option is selected, instead of the Restart option.
8. Wait for 5 seconds and then restart the computer. When the computer restarts, a "Windows has detected new or added hardware" message window will open.
The above steps will refresh the USB ports.
Now connect the USB devices like mouse, video camera, your external usb hard disk...usb hubs...whatever you like and the drivers should install automatically.
Tip: It is always recommended to connect the main usb devices at the rear end usb port, as they require more power to initiate.
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