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Cannot connect wireless keyboard and mouse

I justpurchased a toshiba satellite laptop and a iconcepts wireless keyboard and mouse. I cannot turn on the keyboard even though I have added batteries. can you help?

I have inserted the batteries and placed the receiver by thecomputer but it is not receiveing it

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  • Anonymous Aug 09, 2008

    I have an acer mouse and keyboard, both wireless and i put in the batteries and click connect but nothin happens. They dont connect, and it didnt come with any software what to do?

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What is procedure to connect iconcepts wireless keyboard to receiver?

Posted on Jan 03, 2010

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I am assuming that this is an INFRA-RED device, with
plug and play capability.

1) Make sure that the infra-red port is turned ON on your PC,
in the BIOS and in Windows (using control panel)

2) Make sure that the infrared driver is working:

My Computer ==> Right Click ==> Properties ==>
Hardware ==> Device manager ==> ....

Find the Infra-red device and check its status.

Some laptops have a mechanical switch witch controls all
wireless ports. If you shut-off the Wi-Fi, the blue-tooth and
the infra-red will also be disabled.

3) Check for tiny reset buttons on the keyboard, mouse and
the receiver. Press them repeatedly.

4) If the device is communicating, and infra-red ICON
should appear on you taskbar (RHS).

Right click the icon and make sure you enable IR
communications AND plug and play.

5) Make sure you have installed any drivers that came with
the keyboard, if any.

6) Again, make sure that infra-red communications are enabled
in the control panel.

5) Failing that, it is possible that the keyboard is defective,
or the infra-red port on your laptop is NFG, it would not
be the first time.

6) You may want to take your keyboard to a computer
shop, and ask the staff the try it with a different PC.

Alternately, try a different keyboard with the laptop.

Martin

Posted on May 08, 2008

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osborne382
  • 306 Answers

SOURCE: cannot connect wireless keyboard and mouse

check to make sure the drivers in the device manager are working properly. Once its connected to the PC they sould at least be recognised by the PC. If they are and still nothing....shut down pc, remove all power supplies, push the power button on the PC then reconnect power supply and start up....should fix the problem......let me know

Posted on Nov 12, 2007

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Posted on Jan 02, 2017

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