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MY CANON IR 5000 COPIER IS MAKING A NOISE WHICH SOUNDS LIKE GEARS SLIPPING. THE NOISE IS COMING FROM THE RIGHT HAND SIDE NEAR THE BACK.

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Call the Canon helpline and either speak to an engineer or arrange a visit on 0870 6078899. This could be chargeable if out of warranty. Try it!

Posted on May 07, 2008

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Hi, I have several jams in a ir canon 5000, in the vertical path with delay in the PS24 sensor. I exchanged that sensor getting the same result. Someone have had the same problem?


Doubt motor, suspect slipping paper feed roller in area just before ps24 area, or slipping clutch or obstruction in paper path. Ensure your using fresh paper, not old as it curls and causes issues. Rare is it a motor fail, especially if issue is sometimes rather than everytime. Clean clean is usally the fix or most paper path problems. Paper dust often makes rollers and feed tires slip rather than grip. Cheaper paper gives off more paper dust and causes more wear. Slightly damp rag just with water on rubber rollers is the best tool.Good Luck.

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1 Answer

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in this order press additional functions, 2 and 8 simultaneously, additional functions. This takes you into service mode. Then press copier, function, clear, error, then ok. turn machine off with the side power switch and back on.

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You need to remove fixing unit and look for broken gears, bushings or security pins on fixing upper roller.

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To add toner for IR 5000 just lift the small cover on right hand side then insert the bottle vertically see to it ,its in the notch and the bottled is locked then pull to the right the toner cover until sttop then the toner will drop on the hopper after the toner bottle is empty push back the cover then the bottle automatically unlocks ,removed and close the cover hope this help

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I am not familiar with this model but usually Canon waste bottle has:

1. Check if the waste toner botlle has some clear portion near the neck, (as in IRC3200) or other part of the bottle ,even the waste toner was removed but if this portion is still clouded by toner the sensor will still detect the waste is full

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Normally nise come from the drum unit when the waste toner is too full.Remove the waste toner by removing the drum unit and remove the waste toner plug and disgard the waste toner and reinsert the drum unit.

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Is the copier making a load noise? You may have a broken driver gear in the fixing unit.

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