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Unable to locate my DVD/CD-ROM Drive in my computer

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These are the steps to resolve the issue for the cd/dvd icon missing in the My computer.<br /> Download the fix patch form the below URL:<br /> <a rel='nofollow' href="http://support.microsoft.com/?scid=aw;en-us;314060&amp;eula=1">http://support.microsoft.com/?scid=aw;en-us;314060&amp;eula=1</a><br /> Please make sure you copy and paste the complete link in the address bar of a new Internet explorer window.<br /> If the issue still persists perform the steps in the sequence from here.<br /> Please uninstall the CD/DVD drive form Device Manager :<br /> 1. Click Start and select Control Panel. <br /> 2. Double-click the system icon. If the System icon is not found directly under Control Panel, click the Performance and Maintenance icon and then click the System icon.<br />3. The System properties Window opens. You can open the System Properties window directly by pressing the Windows key and Pause/Break key simultaneously. <br />4. Click the Hardware tab and then click the Device Manager button.<br />5. Click the plus (+) sign next to the DVD/CD-ROM drives .<br />6. Right-click the driver listed under this Category and select Uninstall. In the Confirm Device Removal dialog box, click OK.<br />7. Repeat step 6 until all entries under the device category are deleted.<br />8. Restart the computer. <br /> After the notebook is restarted it automatically detects the drive and the drivers are installed.<br /> If the issue still persists please download again the fix patch form the below URL:<br /> <a rel='nofollow' href="http://support.microsoft.com/?scid=aw;en-us;314060&amp;eula=1">http://support.microsoft.com/?scid=aw;en-us;314060&amp;eula=1</a><br /> Please make sure you copy and paste the complete link in the address bar of a new Internet explorer window.<br /> If the issue still persists please perform manual registry set up by following the below steps:<br /> <br />Please make a full backup of your registry files, particularly user.dat, system.dat, and policy.pol. If you make any incorrect entries, the backed-up registry files can be used to replace the corrupted registry entries. <br /> Follow these steps to backup registry:<br /> 1. Click Start, select Run. In the "Open" field type REGEDIT <br />2. Click OK and click "File" in the menu bar <br />3. Click "Export" from the drop down menu this will open a new box <br />4. Click the down arrow beside "Save In" and select "Local Disk (C:)" <br />5. In the File Name field type BACKUP.REG Verify that under the "Export Range", that the radio button is beside "All" <br />6. Click Save<br /> Now make the following changes in registry:<br /> 1. Click plus sign next to HKEY_LOCAL_MACHINE<br />2. Click plus sign next to System <br />3. Click plus sign next to CurrentControlSet<br />4. Click plus sign next to Control <br />5. Click plus sign next to Class <br />6. In the left hand window pane click {4D36E967-E325-11CE-BFC1-08002BE10318} to select that key <br />7. In the right hand window pane select the UpperFilters registry key and press the delete key on the keyboard Confirm with an OK <br />8. In the right hand window pane select the LowerFilters registry key and press the delete key on the keyboard Confirm with an OK <br />9. Click on the "X" in the upper right hand corner of the Registry Editor window to close it <br /> <br />You can refer the following web site for more information:<br /> <a rel='nofollow' href="http://support.microsoft.com/kb/314060/">http://support.microsoft.com/kb/314060/</a><br /> Please make sure you copy and paste the complete link in the address bar of a new Internet explorer window.<br /> <br />This should solve the problem with CD-ROM drive.

Posted on Aug 29, 2010

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SOURCE: replacing dvd/cd-rom drive on gateway laptop

Depends - what gateway? the one you listed under?? Because the model you posted with already came with a DVD drive.

Reply with the model of your machine and i can probably find you help. Gateway usually has instructions on their site.

The instructions for the M305CRV are here.

That model can use pretty much any standard laptop CD if you dont mind the face not matching get a generic drive like the Sony CRX880a at
http://www.directron.com/slimoptical.html

Posted on Dec 28, 2007

  • 98 Answers

SOURCE: My acer Extensa 5620Z DVD/CD ROM drive is detected

That is a Vista problem with ACER. Delete the reference in device manager and restart and let the comp reco0gnize and reinstall ...just follow the screen instructions.

There is a registry setting that needs deleting but only if this doesn't work.

Posted on Dec 22, 2009

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Except_handler4_common msvcrt.dll xp download


Option (1)
To resolve this issue, use the Windows XP Recovery Console to replace the Msvcrt.dll file with the original version. To do this, follow these steps:
  1. Insert your Windows XP CD-ROM into the computer's CD-ROM drive or DVD-ROM drive, and then restart your computer from the CD-ROM.

    NOTE: Some computers may require that you modify the basic input/output system (BIOS) settings before you can start the computer from a CD-ROM. For information about how to modify BIOS, see your computer documentation.
  2. At the Welcome to Setup screen, press R to start the Recovery Console.
  3. Press the number key that corresponds to the installation that you want to repair, and then press ENTER.
  4. Type the Administrator password, and then press ENTER.
  5. With the Windows XP CD-ROM still in the CD-ROM drive or DVD-ROM drive, type the following commands, pressing ENTER after each command:
    • cd system32
    • ren msvcrt.dll msvcrt.old
    • CD-ROM_or_DVD-ROM_Drive_Letter:
    • cd \i386
    • expand msvcrt.dl_ BootDriveLetter:\windows\system32
    • exit
    NOTE: BootDriveLetter refers to the drive letter of the boot drive. In other words, it refers to the drive where the Windows folder is located, which is probably drive C. CD-ROM_or_DVD-ROM_Drive_Letter refers to the drive letter of the CD-ROM or the drive letter of the DVD-ROM drive. The CD-ROM drive or the DVD-ROM drive are frequently located in drive D.
Option (2)
Fix the registry issue with ADV Tweaks Suite Free.

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1 Answer

I have had an LG dvd burner(GH22NP20) for quite a while now, recently it has been unable to read any cd-roms. It reads dvd-roms though..... It will load cd-roms outside of windows so I know the drive is...


click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
hope this helps

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1 Answer

When i choose somewhere:


Hi there, This issue may occur if you accidentaly replaced the Msvcrt.dll file with a third-party version that does not contain the _resetstkoflw (recovery from stack overflow) function. inorder to resolved this issue please follow step by step procedure below.
  1. Insert your Windows XP CD-ROM into the computer's CD-ROM drive or DVD-ROM drive, and then restart your computer from the CD-ROM.

    NOTE: Some computers may require that you modify the basic input/output system (BIOS) settings before you can start the computer from a CD-ROM. For information about how to modify BIOS, see your computer documentation.
  2. At the Welcome to Setup screen, press R to start the Recovery Console.
  3. Press the number key that corresponds to the installation that you want to repair, and then press ENTER.
  4. Type the Administrator password, and then press ENTER.
  5. With the Windows XP CD-ROM still in the CD-ROM drive or DVD-ROM drive, type the following commands, pressing ENTER after each command:
    • cd system32
    • ren msvcrt.dll msvcrt.old
    • CD-ROM_or_DVD-ROM_Drive_Letter:
    • cd \i386
    • expand msvcrt.dl_ BootDriveLetter:\windows\system32
    • exit
    NOTE: BootDriveLetter refers to the drive letter of the boot drive. In other words, it refers to the drive where the Windows folder is located, which is probably drive C. CD-ROM_or_DVD-ROM_Drive_Letter refers to the drive letter of the CD-ROM or the drive letter of the DVD-ROM drive. The CD-ROM drive or the DVD-ROM drive are frequently located in drive D.
Hope this resolved the issue. Thanks!

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