Question about Dell Dimension 2400 PC Desktop

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Help - no sound from my reformatted dell 2400 computer

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  • jackhendri Aug 29, 2010

    Hi - when I try to download the file, the Dell Download Manager tells me "there are no files to download. Please go to Drivers and Downloads to select file(s)" Actually, I've been thru all this once and thought I had it set, the download required me to download "filetask" to read the application I downloaded. I restarted the comp. but still no sound. when I go to control panel, sounds, speech and audio, and Adjust the vol, it says no audio device. Anyway, thought I would try again.

  • jackhendri Aug 29, 2010

    not sure what my last commun. was, but I have tried many fixes, to no avail. Last, I extracted the ADI 198x audio drivers from install cd - received an "error installing iKernel.exe" message. So I defragged my hard drive and tried again, same message. Just as background, under the volume control, the message is " there are no active mixer devices available ". Not sure if I already told you this, sorry if so.

    Thanks,

    jack

  • jackhendri Aug 30, 2010

    I solved the problem last night by going thru the troubleshooter (for the tenth time!) and setting the soundmax 2 as the default driver for the sound device. That worked.



    thanks for your help,



    jack

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Hi! The sound device driver may have been deleted. Please try to install the sound card driver to activate the sounds. Hope this helps and thank you for using FixYa!

Posted on Aug 30, 2010

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Hi the only way to get the sound back is to have a look and find out what model number the main board is inside your computer it will be printed on it somewhere so get a torch and see if you can find the model number, then go to google and type in the following

free drivers for ( here give your model number then hit search)
that will then lists load of sites that will let you download the drivers for *********** board you should find you need more drivers than just the sound like video drivers. you see what you need when you search ok

let me know if you need further assistance ok

Posted on Aug 29, 2010

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When you reformat the hard drive and then install Windows, the computer needs the device drivers (audio, video, LAN, modem etc.) installed again.
You can download the drivers from Dell WEB site, the support download page. Make sure you select your model desktop or laptop, better still, type in the Service Tag number, it is printed on the label on the bottom of the laptop and on the back or sides of a desktop. (If the Service Tag label is missing then go into the BIOS setting and on one of the BIOS pages, the Service Tag number will be displayed). This will open the page where the specific drivers for your model computer are located. Also make sure you select the Windows XP or Vista version of the drivers for your Windows operating system. Click on this link to download the drivers: -
http://support.dell.com/support/downloads/index.aspx?c=us&l=en&s=gen

Posted on Aug 29, 2010

  • Chris Hingee
    Chris Hingee Aug 30, 2010

    Did you try using the Service Tag?

    This will assist you to select the correct model laptop drivers.

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http://support.euro.dell.com/support/downloads/driverslist.aspx?c=uk&l=en&s=gen&ServiceTag=&SystemID=DIM_PNT_P4_CEL_2400&os=WW1&osl=en&catid=&impid=

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