Question about Logitech Cordless Desktop EX110

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As of yesterday evening the keyboard won't connect to base. Worked great for the past 2 years. Mouse connects and works without any problems. Laptop operating system is Vista.

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Try removing the batteries from the keyboard the put the back i have the same model it always works and switch the usb

Posted on Aug 28, 2010

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Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

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1 Answer

Keyboard stoppped working


I had the same problem. Some keys on the keyboard would work, others not. It seemed to happen after an update to the SetPoint software. I got it fixed! I tried everything and in the end this is what worked:

1. I started the computer and obviously could not log in.
2. My mouse worked, my standby key worked, but no other keys.
3. I used the mouse to activate the on-board keyboard in Vista (left bottom corner).
4. I put in my password and logged in.
5. I opened up an app (Excel in my case) to try to type something in.
6. As soon as I hit a key a Logitech wizard for encrypted communication came up!!! It asked me to press the connect button and then enter a code it displayed (keyboard worked at this point).

From this point on the keyboard worked!!

Note to Logitech.... great job on the extra security... bad job on the implementation... if your wizard runs after a PC is rebooted that has login passowrd protection.... how are the users supposed to log in??
Note: My logitech upgrade hung... with mouse and keyboard becoming unresponsive so I had to do the hard power off... maybe the wizard was meant to run after the upgrade before I had to force a restart, but this is something that should be taken into account as well.

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Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.


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