Question about Cell Phones
Hi if the phone is saying in active sim then this means that that sim card can no longer be used its either not been used for ages so the network have turned it off or it has been canceled all you need to do is get a sim card that the phone accepts if your not sure what network the phone is locked to then take it into any phone shop and they will tell you for free what network then phone is locked to and you can als get a sim card from them.
once you have a working sim card you will be able to use your phone, if the phone was locked it would say sos only or emergency calls only so it sounds to me like the sim card is no longer in use so getting a new sim card will solve your problem.
if it is a new sim card then you will need to call your service provider and register the sim this will then work in the phone as long as the phone will accept that network.
let me know if you need further assistance ok
plz rate this solution as i have a whole page of unrated posts, thanks
Posted on Aug 28, 2010
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Posted on Jan 02, 2017
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