Question about Western Digital 500GB My Book World Edition 500 GB Hard Drive

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I NEED HELP!!!

My WD500GB external hard drive was prematurely ejected from a mac and is now telling me that the format has been corrupted, and my pc will no longer recognize the drives icons. What can i do to retrieve my files and reconfigure the external hard drive without loosing all of my stuff?

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  • Anonymous May 22, 2008

    My WD 500 Gig (My Book )hard drive became disconnected from the USB 2 port during operation and now Windows Xp says it doesn't recognize the device.Are there steps I can take to troubleshoot and hopefully regain access to my data?

    Terry

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Same problem. Had to ditch the HD swaping and just use a network share. I lost 2 500 Western Digitals the same way and they can only say ," so sorry for you". 

Posted on May 17, 2008

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If the external hard drive has been formatted on a PC in NTFS file format then the MAC cannot read data off this hard drive.
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Connect the USB external hard drive to a Windows computer and copy your data off this hard drive to the computer.
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Read this instructions my friend
It is possible to use a Western Digital external hard drive on botha PC and a Mac. However, there are some things to keep in mind if youwant to do this. Moreover, Western Digital does not recommend doing it.
  • For both PC and Mac to be able to read the drive, it must beformatted in the FAT32 file format. In order to format to FAT32 on aMac you may need to contact Apple for support. We do have a FAT32Formatting utility for Windows that reformats WD external hard drivesto their full size, but in only one partition. The FAT32 formattingutility can be downloaded from our Downloads Library. You will find it on your WD drive's Downloads page.
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