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Upgradeded the Sony Vaio VGN-FZ340E to Windows 7 64 bit professional edition. Did a clean install, but the built in web cam is not working

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  • ragukulkarni Aug 28, 2010

    can you help me where can I download the driver or upgrage the firmware

  • ragukulkarni Aug 28, 2010

    can you help me where can I download the driver or upgrage the firmware

  • ragukulkarni Aug 28, 2010

    I have installed all the drivers which is pretty basic after a clean install, still cant get the webcam to work

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Hello,

the built in web-cam is not working because maybe you did not install the drivers for the web-cam or the windows you upgraded to is not compatible with the web-cam program on your computer.

So install the drivers for the web-cam program and if it still does not work, then it means the problem is as a result of incompatibility issue.

Good luck.

Posted on Aug 28, 2010

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The reason why your webcam is not working atfer the Windows 7 upgrade is because your Vaio drivers are not updated..... or upgraded from its previous OS version

you can download the windows 7 drivers and install them from the below link

http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNFZ340E

just choose your OS and install them you should be good to go.... you can also download the drivers from the below link....

http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNFZ340E&SelectOS=44

Posted on Aug 28, 2010

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Hi! The webcam may not be supported by the windows 7 64bit. I strongly suggest that you upgrade the webcam's firmware via internet to resolve the problem. Hope this helps and thank you for using FixYa!

Posted on Aug 28, 2010

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  • dj_relly999
    dj_relly999 Aug 28, 2010

    Hi! Please click on the link for the complete firmware download. Please click here http://esupport.sony.com/US/perl/swu-lis...

  • ragukulkarni Aug 28, 2010

    I have installed all the drivers, but still cant get my webcam working.

  • dj_relly999
    dj_relly999 Aug 28, 2010

    Have you tried going to hardware manager if the webcam is detected? The webcam may have reached it's breakpoint and in need of replacement.

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