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Failure I'm having a problem with my cellphone. Insert a sim card and the network signal is very strong but when i try to call out or sending a text, it fails.Could u kindly assist me with problem? Thanks in advance

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  • ktannang May 09, 2008

    Hi



    I have taken my cellar phone to our local network operators but they cannot do anything. Do u have any suggestions please?

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Hi,

It sounds like your phone has been network blocked. Contact your mobile operator to find out why it is blocked and to get it unblocked.

Posted on May 07, 2008

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1 Answer

Can't send or receive text messages


It is likely that the phone has 'dropped off the network' or your message centre number has been accidentally changed.

The phone periodically sends a signal to the network to keep the network updated with its location. That way, when a call or text is made to your phone, the network knows which CELL to send the signal to (the last CELL place the phone was found in). If the network has not received a signal from the phone saying it is being turned off or has not managed to keep the network updated, the network will not deliver a text although this should not affect sending texts (in theory).
To get it working again, there are a few things to try:
1. Remove the battery without turning the phone off, remove the SIM and power up the phone. When the phone has started, turn it off, re-insert the SIM and start the phone.
2. Go into Network Settings and manually try to connect to another network and when it fails, set it back to automatic.
3. Temporarily put your SIM into another phone for a minute (you could get lots of texts coming in so read them before you put the SIM back into your phone.

Sep 04, 2014 | LG Cell Phones

Tip

Phone Cannot Send or Receive Calls and Text Messages: A Simple Electronic Glitch


It is frustrating when only your phone cannot send text messages no matter how strong the network signal is. Sometimes you feel nobody cares about or remembers you because nobody calls or texts you but actually there are. Your phone just can't be reached or can't receive text messages. When these happen, turn off the phone; remove the battery and then the SIM card. Insert the SIM card to another phone and try sending text messages; if you still cannot send text messages, remove the SIM card and let it sit off the phone for at least fifteen minutes then insert it gain. You should be able to send text messages after that, but make sure you have credits.

The next thing you should look into is the phone. Make sure network signal is present then insert a known good SIM card in your phone and try sending text messages. Reset the phone if you still cannot send text messages, but back up important files and data, such as contacts, videos, images, and messages, before doing so.

One simple way to "reset" the phone is by removing the battery and letting it sit for at least fifteen minutes. Another way is by restoring the phone settings to factory settings. Simply navigate to settings then phone settings and select "restore to full factory settings" depending on the brand and model of the phone.

This tip is not intended to solve virus or firmware problems but rather to avoid unnecessary visit to the service center and save few bucks from a problem only caused by a simple electronic glitch. Check the network signal strength and your credits before jumping into any conclusion.

on Apr 06, 2010 | Cell Phones

1 Answer

Hi, I cannot send any text messages on this cellphone, yet I could receive them. When I send something, all I get is a pop up that says ERROR! My Samsung Model is GT-C3303K How can I fix this?


Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

Thanks for using fixya.......

May 24, 2011 | Samsung Cell Phones

1 Answer

My cellphone nokia n73 cannot receive messages


Hi, issues like this are related to your Sim card (network),
not your Cell Phone . In most cases, regarding the text messages,
the problem is from the Service Operator. Have you tried the Sim card on another phone? If not,
remove the Sim card, insert it on another phone and try sending a message from another mobile to you number,
or you can do it in vise- versa by inserting another Sim card on your mobile.

If you can't receive text messages even when it's inserted on another handset,
then you will need to call the customer care of your Network Operator and tell
them your problem, they will help you fix it immediately.

You can check the message center number, but I don't think
it's very much important in your case, well, if you wanna try,
just check the text message settings and verify that the message
center number (which is currently in use) is the same number which
is on another phone with the same network (the other Sim should be
of the same network in your area). If it's different, make the changes
and save the settings. Also disable the "Receive Via" or similar settings..
(I can't recollect the exact settings as i don't have the same model with
me, please excuse me for this.).

If the same Sim card doesn't receive text messages using another handset,
don't bother to change the settings or to make any changes with it,
first call the customer care and verify from them, you may make mistakes instead of fixing it.


Hope that helps.

May 22, 2011 | Nokia N73 Cellular Phone

2 Answers

I cannot send or receive text messages. The phone cannot initialize the message menu. My cellphone unit is Samsung GT-S5233W


You need to have its opearting system rewritten. Please refer to the manufacturer for assistance since trying this yourself will void your warranty.

Jan 18, 2011 | Samsung Cell Phones

1 Answer

I had the same problem.... i could not send text message with my N79.... it's just stored in outbox and keeping on trying to send but it never been sent.... i had checked all the settings on my phone but...


Hello,the problem you are facing now is simply because you have deleted your message center number mistakenly,kindly visit your message center number through your messages icon menu,you then move to message settings there you would see your message center number.if just a digit is deleted from the message center number you will not be able to send messages.all you need to do is to look for someone who is on the same network with you to copy out the message center number correctly and compare with the one you have on your phone,or you can slao get the message center number from your service provider.

take care.

Dec 05, 2010 | Nokia N79 Cellular Phone

2 Answers

I have nokia n70 but i cannot received and sent text messages nor cannot make a call keep saying network busy. please help me this.


Hello,

1. Turn the mobile phone off for a second and turn on, check if you have network signal. If still not working, try #2
2. Turn off the phone and remove the battery and sim from the phone for a couple of second. Return everything and turn on the phone. If still no network or no signal from you network provider, try #3
3. Turn off the phone and remove the battery and sim from the phone, insert the sim card to your other phone and check if you can make and receive calls and text messages.
4. Insert a your other sim card from your phone and check if you can do the same.

**With this, you can identify what needs to be repaired or replaced. (Sim card or Mobile Phone). If you cannot make and receive calls and text messages using no. 3 method, it is the sim card that has the problem and needs to be replaced. But if with #4, the phone has the problem and not the sim card. You need to contact your Service/Network Provider from technical help.

Thank you.

Aug 10, 2010 | Nokia N70 Cellular Phone

1 Answer

My cellphone can read my 3g sim card but I get no signal from SP.


Hello

I have to inform you that China sells alot of "unlocked" phones some of them are legit some are not.There are alot of conterfeit phones coming out of China you have to be careful. It's clear that the sim card is fine if you used it previously in another AT&T phone.

The problem is the phone itself, either A. it is not unlocked as it was advertised to be or B. the phone is bunk period....can you post the website you purchased this from ?

There is not much we can do from this site, AT&T was your best bet. Typically they will not deal with "unlocked" phones did you mention to them that you purchased it from China ?

Post back with the link to the site or any other questions you have for further assistance. Thank you for choosing Fixya!

Jul 09, 2009 | AT&T CECT Unlocked i68+ Quadband GSM FM...

2 Answers

Phone works but says "no service" iFOE Mod. # P168


suggestions:
  • try inserting a new SIMcard of similar network, and if this work with your phone, secure a good signal.. then try sending a simple message.. then recieving a message..
  • try inserting a new SIMcard of different network, and if this work with your phone, secure a good signal.. then try sending a simple message.. then recieving a message..
  • if both/either this doesn't work, try getting back your original phone settings...
  • still doesnt work? have your phone serviced by a qualified cellphone technician..

Nov 28, 2008 | Dual Electronics CECT P168 Cellular Phone

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