Gateway MX3231 won't boot and I just bought a new power adapter
My power adapter recently broke,so my battery eventually died. i just got a new power adapter and plugged it in and the computer will not boot,i've taken the battery out and put it back in and tried again, and still no luck. any suggestions? do I need a new battery too? the computer is not very old, just over a year. any thoughts?
Re: Gateway MX3231 won't boot and I just bought a new...
Based on what you have stated, it looks to be your AC connector that is loose or broken from the motherboard. This connector just needs to be soldered back onto the motherboard. Have a technician look at this before you start spending money on a new battery.
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MPC has since dissolved, leaving thousands of customers
without dedicated support when their Gateway laptop won't start.
Remove the AC adapter from the laptop and attempt to boot the laptop from
battery alone. Attempt to turn on the laptop.
Replace the AC adapter and remove the battery from your
Ensure the adapter is plugged in. Attempt to turn on the
Disconnect the AC adapter and leave the battery removed
from the laptop.
Hold down the power button for 30 seconds.
Nothing should happen on the screen.
Reconnect the AC adapter to the laptop.
Attempt to power on the laptop.
If the laptop boots, replace the battery once the operating
Try the process again with a new AC adapter and battery if
Contact Gateway support if you aren't a former MPC customer.
Alternatively, take the laptop to a computer specialist if
it still won't start.
It sounds like you either have a dead mother board or a bad power inlet. Did the machine work with the new battery while it was charged? If so, then the battery connector was good and the inlet was bad. If not, your motherboard could be dead. I've also seen where a bad battery connector would syphon off enough power to not power on the machine or charge the battery.
Hello.The most common reasons for power issues are the battery, power jack and power adapter/cord.Power off and remove the battery. If the laptop powers on with just the adapter connected, your battery is faulty.If you move/wiggle the power adapter at the point where it connects to the laptop, and the power goes off and on, the power jack is the problem.The power jack is inside the laptop and either needs soldering or replacement. If a power jack problem, it should be addressed by someone knowledgeable.If no change, the power adapter is probably faulty and needs replacement.Hope this helps.
Sounds like your DC Power Jack where the Power Cord plugs into the computer is bad.
Take an ink pen and push the tip inside the jack and see if
the little pin wiggles, if so the jack is bad. You'll have to take the laptop
apart to fix it. Most times it is soldered onto the motherboard, so you
will have to desolder the old and solder a new one.
If the DC Power Jack is bad, then eventually the
battery is going to die and you won't be able to boot your laptop. If
the dc power jack is bad, the ac adapter power cord can't charge the battery.
I have a new gateway laptop with windows 7 and today it said plugged in not charging 8%. I tried everything and nothing worked so I turned it off and unplugged it and took the battery out and put it back in and it started charging...hopefully this works.
it may need to be left on charge for a while...
when u first boot by pressing power wait for a minute or so and press and hold power button til shut down then try reboot..also try boot from disk....need to distinguish whether motherboard or software issue.