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Gateway MX3231 won't boot and I just bought a new power adapter

My power adapter recently broke,so my battery eventually died. i just got a new power adapter and plugged it in and the computer will not boot,i've taken the battery out and put it back in and tried again, and still no luck. any suggestions? do I need a new battery too? the computer is not very old, just over a year. any thoughts?

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  • paiger1222 May 07, 2008

    Also, the original power adapter plug broke off while in the laptop, and for about 4 months the power would go on and off while it was plugged in, switching from using battery to ac every few seconds.

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Based on what you have stated, it looks to be your AC connector that is loose or broken from the motherboard. This connector just needs to be soldered back onto the motherboard. Have a technician look at this before you start spending money on a new battery.

Posted on May 07, 2008

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MPC has since dissolved, leaving thousands of customers without dedicated support when their Gateway laptop won't start.

Remove the AC adapter from the laptop and attempt to boot the laptop from battery alone. Attempt to turn on the laptop.
Replace the AC adapter and remove the battery from your laptop.
Ensure the adapter is plugged in. Attempt to turn on the laptop.


Disconnect the AC adapter and leave the battery removed from the laptop.
Hold down the power button for 30 seconds.
Nothing should happen on the screen.
Reconnect the AC adapter to the laptop.
Attempt to power on the laptop.
If the laptop boots, replace the battery once the operating system loads.

Try the process again with a new AC adapter and battery if possible.
Contact Gateway support if you aren't a former MPC customer.
Alternatively, take the laptop to a computer specialist if it still won't start.

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