I haven't been able to scan my spyware on my computer because when I turn my computer on I have a popup from spyware that says "cannot locate a valid defintions file, please go to update defintions and download a valid defintion." I did all the updates and it still won't scan, maybe you guys might know more about it because I have tried just about everything.
An expert who has written 20 answers of more than 400 characters.
An expert who has answered 20 questions.
Re: Webroot Spyware Question
Your SpySweeper program functions by viewing incoming programs requesting access to your computer, referencing them to a built-in definitions file that updates regularly, and granting permission or red-flagging potential spyware programs. So, the definitions file is very important for the program to work properly.
I recently had a customer's computer display the same error message, and the way I was able to work-around it and make the SpySweeper program work properly was to uninstall it completely, ensure that there are no other anti-virus programs that might interfere with SpySweeper's install (if you have norton for example, manualy disable it for the duration of the install), and download the most current version from the internet rather than your disks that came with it.
Now, there could be other things involved, such as a malicious program interfering with how SpySweeper functions. In that scenario, restoring your OS is usually the fastest method of restoring functionality to your machine. Hopefully it is not a virus infection, but if you run out of ideas to resolve the issue a restore is a simple fix that guarantees success.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Every computer with the internet connection may get infected by PC threats like Trojan, spyware, adware and malware. For the installation, configuration, and up-gradation of Webroot antivirus software you can go for Webroot technical support. Our certified experts are now ready to help you, so contact us our Webroot support phone number to make a conversion with our technical support experts. You need to run Antivirus scan at least once or twice a week. This way you will come to know the current status of the computer. Webroot antivirus can easily remove malware and spyware from your devices if you take its updates time to time. you can set it to Automatically update schedule. If you want to upgrade your webroot antivirus to its latest version, get in touch with Webroot customer support experts by dialing Webroot technical support phone number then our Webroot support team provide you best helpline and solutions.
There might be a conflict Background b> Many personal computers connected to the Internet will more than likely eventually become infected with spyware, malware, viruses or Trojan horses. Such programs spread via spam, bad links or freeware. Once they invade your computer, they can do anything they want, such as disabling your antivirus software, tracking your keystrokes and deleting files. b> About McAfee and Webroot b> McAfee and Webroot are some of the most popular computer security programs. Both companies have features on their programs, such as firewalls and live scans, which prevent future infections. Computer owners, however, should never run two programs since they cause each other to crash. Only one antivirus program should be on a computer at once. b> Spyware Prevention b> Along with using computer security programs, computer owners can prevent infections by browsing the Internet with caution. They should avoid file sharing and ad-laden websites since such websites often harbor spyware. They should also avoid downloading anything without researching it beforehand use as safe a Web browser as possible. If you right click in the bottom toolbar select task manager under processes and the applications tabs you will see what is running and ticking over if you see something running that should not be select end now or even uninstall it or disable it Hope this helps
I have the same problem: Webroot 2011 no longer detects and quarantines cookies. If you go to the Webroot Support page and type "no longer quarantine cookies", it offers the generated issue: "You want to know why Internet Explorer cookies are not detected in a scan"; to which it offers the following answer: "A recent Microsoft security update (KB 2559049) [...check your Windows updater, I got this security update on my computer on August 10th...] prevents Webroot security programs from identifying spy cookies on systems where the update is applied. Although these cookies cannot be detected, your core antivirus and anti-spyware protection is not compromised. Viruses and spyware are still blocked. Webroot engineers are actively investigating options to restore spy cookie detections and any solutions will be provided in an upcoming release." (This statement is not dated; I am looking at it now, August 28th, 2011, on their Webroot Support page.) I have Windows Vista operating system and Webroot 2011 version 184.108.40.206. My Webroot Antivirus with Spy Sweeper hasn't swept up anything in scans in the last couple of weeks, but it did block an internet site last night; so I think it's still working. Hope this helps!
Sounds like spyware.have you tried using a spyware remover?Go to downloads.com search for malwarebytes,download it ,install to your computer.Run it do a full system scan,it will remove spyware and hopefully that popup.
Unfortunatly This software will only work on vista home premium,and vista vista ultimate,but i can still recomend you a great free antispyware program! This free application is called "spyware doctor" this it a great program!!!!! if you want to download it free simply go to http://www.pack.google.com then select "spyware doctor"
First u reinstall all the spyware software. Install PC doctor and clean all the spyware. This is the best software i think....Or u check with best antivirus. ok. (NOD 32 is very best for anti-virus/anti-spyware). ok. check out.