Error 0502 from my fax series 6170 - HP 1040 Plain Paper Inkjet Fax

If you are sending fax using the scanner bed, your original document should be placed face down. However, if you are sending faxes using the automatic document feeder, original document should face up.

The error could be caused by an unseated encoder strip or by a faulty cartridge. Please refer to this article on Error 0502 on the Lexmark X6150/X6170 Printer LCD Display. Hope this helps. Thanks.

TRY:http://support.lexmark.com/index?page=answers&startover=y&question=X1150&locale=en&productCode=LEXMARK_X6170&segment=SUPPORT&userlocale=EN_US#1

Please go to www.lexmark.com >>Technical Support >> Search for X6170. On the next search screen enter this ID number: ENUS16536

Don

I have been getting a remote fax error often enough that's it's becoming a nuissance. Any suggestions on how to fix this problem?

ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

check out the solution here http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

HI try this its from the lexmark web site



Hardware Error 0502 on LCD Display ID:ENUS16536

Check the encoder strip on the printer. (This is a clear strip running the length of the printer, above or behind the cartridge carrier.) Do the following:
1. Switch off the printer using the power button.
2. Disconnect the power cable from the back of the Lexmark X5100 / X6100 Series.
3. Leave the power cable disconnected for 30 seconds.
4. Slide the cartridge carrier to the middle of the printer by taking the top part of the belt and moving it gently to the right.
5. Take out both cartridges.
6. Place an index finger on the encoder strip on either side of the cartridge carrier.
7. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Slightly push the encoder strip down and then back up to get it into the slot.
8. Lightly press the strip first to the rear and then forward, if necessary.
9. Clean the encoder strip with a dry tissue. Also clean the contacts of the printer.
10. Reconnect the power cable and switch the printer on again.
11. Perform the hardware test without cartridges first and then with both cartridges.*
12. Make a standalone copy.
13. If the copy is satisfactory, repeat the test once to confirm that the error is gone.

http://search.lexmark.com/printer/US/en/17K0000

Download and install updated drivers from this link. If you need a walk through e-mail me your number and I will help you if you rate this fixya. [email protected]

George