Question about Vizio L32 32 in. LCD HDTV

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Closed caption wont turn off

I have a vizio vw32L hdtv. All of the sudden one day i turned it on and cc is on. Tryed all the options in the menu,but it won't turn off. Please help if you can?? Let's Go Pens!!!!

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  • Anonymous Dec 02, 2008

    And none of the solutions was a solution!

  • Anonymous Dec 08, 2008

    I can't turn the closed caption off. I believe it turned on automatically, no one admits to turning it on.

  • Anonymous Dec 14, 2008

    I have the same problem. Popped a DVD in a connected player and CC is showing up, even though on the menu "off" is selected.

  • Anonymous Feb 18, 2009

    I cant get closed caption off!

  • Herschel Trammel Sr
    Herschel Trammel Sr May 21, 2017

    Have a 42 in vizio wont let me get to cc to turn it off


10 Answers

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I have a Vizio VX37L that i purchased on 12/26/08 and I had the same problem by 1/4/09. My five year old son loves to futz around with buttons and switches and he somehow enabled closed captions from the front of my Motorola digital cable box (I had it hooked up to the Vizio via HDMI 1.)
What you need to do is turn off your cable box and leave the Vizio on. Hit the "Menu" button on the front of the cable box and that should bring up a setup screen on your TV. Using the down cursor button on the front of the cable box, go down to the "Close Caption" section on the setup screen. It probably says "Enabled." Click on the right cursor button to disable CC and you should be good to go.

Posted on Jan 05, 2009

  • htgoody
    htgoody Aug 25, 2012

    Thank you, It was the cable box and not the tv. Turned it off by following your instrruction except I had to use the remote to navigate the menu.

  • Geni Lee
    Geni Lee Nov 30, 2016

    OMG thank you!! It was the cable box .. Ive been trying to shut this dang cc thing off for weeks now! lol


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I didn't find my exact problem or solution online so I'm posting it for everyone.

My Vizio 42" kept displaying Closed Caption: Off at the top right of the screen. And no matter if I turned it back on and then off again, could I get rid of the words at the top right of the screen.

Eventually I went to the Menu on my FIOS TV box and went to MENU>SETTINGS>TELEVISION>MODES>DISABLE to finally get rid of the text on the screen. Sheer luck that I tried that setting because I have no idea what it is or what it has to do with Closed Captions. But so far seems to have worked. I hope this helps someone else.

Posted on Jul 25, 2009

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I had same problem and called Vizio to find out that the CC was coming from my cable box and not the tv. Went to setting on cable remote and turned off CC! Duh!! lol I had turned it on!

Posted on Dec 07, 2010

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We could not get the captioning to go off either after it had suddenly came on one day so we bought another tv and guess what it was still on come to find out it was the cable box that had to be changed out.

Posted on Aug 24, 2009

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Before taking any dastic action like sending out the set for service, carefuly read the instruction manual. Call the tech support for your TV set to see if they have a user level solution.

If it possible that there is a defect in the set. What I have seen when I was working in TV servicing, is the closed caption IC become defective, or some other defective component that is not allowing the turn-off command to occure. It is also possible that there is a fault in the uPC, and thus the turn off command is not being executed.

Jerry G.

Posted on May 07, 2008

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I turned the captionin off through my Fios cable box under menu and it worked wonderfully. I was starting to get inpatient with the captioning until I found your solution to getting rid of it.

Posted on Nov 04, 2009

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Could anyone tell me how to turn the caption ON and at the same time have the sound ON also?

Posted on Oct 12, 2008

  • scifiction Oct 12, 2008

    Can anybody tell me how to have the Caption and Volume ON at the same time?


Go to menu go to the 4th button...make sure the analog and digital cc is off

that will do it

Posted on Oct 07, 2008

Did you figure out how to get this fixed? I have same problem.

Posted on Jul 26, 2008

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Problem was with my cable remote controller. After going nuts for days trying to turn it off, I look there and bye-bye CC. I would check that as well.

Posted on Jan 24, 2009

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Posted on Jan 02, 2017

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1) Start with the cable box turned on and TV on tuned to the cable box.

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4) Press the OK button and this should either turn CC on or off.

5) Once Closed Caption is turned off press LEFT ARROW button to return to User Settings Menu.

6) Press the POWER button to turn the Cable box back on and the Closed Caption should be gone....

Good Luck.....

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How can I register my new VIZIO TV online?


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