My computer is saying it is not connected to my Lexmark x2670 printer but I have everything connected. I need my printer! Help please.
Cannot Communicate; install USB; Install cable; installation USB; Installation cable; Cannot continue installation; Unable to press Continue; Unavailable Continue button; Continue button not active; Opaque Continue button; Gray Continue button; Continue button grayed out; USB connection not recognized
What you will see The Continue button is gray (i.e. Continue), preventing further driver stallation. connect the Installation Cable; using the supplied installation cable, connect to any USB port on this computer. Back Quit Continue There are several possible reasons for an inactive Continue button. Try the following suggestions in the order provided to resolve this issue: Action
1 Make sure the printer is turned on:
2 Confirm a solid connection of the USB installation cable on both printer and computer. HINT: The USB port is identified by this symbol:
3 Keeping Step 2 in mind, disconnect the USB cable from both printer and computer and then reconnect the USB cable at both ends.
HINT: Listen for audio alerts or notification icons or balloons in the Windows notification area. For example, or or .
4 If your computer has multiple USB ports, try connecting the USB installation cable to a different USB port.
NOTE: Passive or self-powered USB hubs may cause a problem.
5 If one is available, try connecting another USB device to the same USB port to see if it is recognized by the operating system.
6 If one is available, try a different USB cable that is under 10 feet.
NOTE: Some port replicators or docking stations for laptops or notebooks may cause a problem.
7 Confirm that you are installing the correct software driver for your printer model. For example, a 7600 Series driver works with the X7650 and X7675 All-In-One.
8 Turn off the printer, and disconnect and reinsert the power supply and power cord. Click here for image.
9 Click Quit to exit the installation. Remove the CD from the CD or DVD drive. Then reinsert the CD and try to perform the installation again.
To save time you can skip or close the hardware setup wizard if you have already completed these tasks. 10 Confirm that Device Manager recognizes the device. To open Windows Device Manager: Click on Start and then Run.In the Run dialog, type devmgmt.msc. Click OK.11 Next, disconnect the USB cable from the printer and reconnect it. Watch the Device Manager indow while you do so. The appearance of the items in the screen should change as Device Manager tries to recognize the device. Click here for image.Macintosh users: System Profiler is the Device Manager equivalent. Click here for instructions on accessing System Profiler, and look under Hardware > USB for the printer.12 Does Device Manager show a change in appearance?-If Yes, contact Lexmark Technical Support for additional assistance. -If No, there may be a problem with your computer and its USB support. The computer must recognize the USB cable in order for installation to work. 13 Reboot your PC and try these steps again.
Oct 02, 2011 |
Lexmark X2670 All-In-One Printer