Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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My WD Hard driive 500 GB just stop working, what can I do, its not vibrating any more,every time I plug it in I will feel the vibration kick in and start to work, now the light just continue to blinking and nothing happen, this happen right after it fell and hit the ground, is there any way I can get all the information off, can you help in any way please advise, thank you, Mr Arrendell

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If you get no joy using the Troubleshooting Guide then try this...
You will need to check You Tube to find a Dismantle on your product and follow the step guide on here, the procedure should be similar.
Check 1st that your External HDD has an P.C. internal HDD inside, from You Tube, before dismantle of your External HDD. Connections for an Internal Laptop HDD may have same connections as P.C. not sure though.
Once your happy that it has continue reading and follow the step guide on the link below.
My neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not recognized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... Thread can be found in 'Technical' under 'General Technical Issues',
Only attempt this option if you have important information saved in it, you will find that you will be charged by your product makers for retrieval of any information saved on your product.
Thumbs up please if it's any use to you Thank you.

Posted on Aug 28, 2010

  • Ytee
    Ytee Oct 09, 2010

    link being amended to another site soon sorry please be patient.



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