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My printer does not respond to a request to print from a "Word" document, although it prints ok from "Net" or "Email"

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Well first id suggest make sure when you hit print the settings are correct. The correct printer is selected and the proper size of the paper. As these are different programs they may retain certain settings differently. Therefor it may not have the default printer selected. Try to ensure the correct printer is selected and let me know. Once you follow up with a comment if it still doesn't work i will gladly assist you from there. Thanks, Midwest-tek

Posted on Aug 28, 2010

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1 Answer

A print job, although cancelled, doesn't leave the printing list.


Please try this approach:
  1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)
  2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.
  3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

Try to print a document again to verify that the problem is fixed.

Feb 24, 2012 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

Requested to print a Word Document it says it going to print 377 pages (only 1 page should print) I delete it status says deleting for two days now. How do I get rid of this document?


Try this next:

1. On the taskbar, click Start, and then click Run.
2. Enter the following:
net stop spooler (and hit enter)
3. Delete all files in the following folder:
C:\Windows\System32\Spool\Printers
4. Once the spool files are deleted, start the spooler again:
net start spooler

Re-boot

Dec 09, 2009 | HP OfficeJet 4215 All-In-One InkJet...

1 Answer

Not printing and no responding !Hardware is ok.


plz try by changing the usb port and cable if the result is same then scan your pc for viruses by a updated anti-viruse software

Mar 19, 2009 | HP Officejet Pro K5400dtn Printer

1 Answer

Problems printing with lexmark x6690 with word docs saved as 97


In this case what i would Request u to do is......... Goto Control Panel goto Printers folder......... There u will see the Lexmark Printer Icon........... Just right click on the Printer Icon and click on Properties......... Now click on Advanced and goto Print Processor......... Change it to Lexmark X6600 and NTEMF 1.0008........ Click on Apply click Ok now try to Print.......... Prints Fine............Issue Resolved........

Jan 28, 2009 | HP cp1700d InkJet Printer

1 Answer

My canon mp210 is not responding to printing requests. we have replaced both colour cartridges. note: printer will photocopy a page, but again, it will not respond to request to print a word document, for...


Is there any blinking of light when the print command given. Any error message at printer display or Computer Screen ?

There is some problem in printing options. Please check and make default setting in the Printer properties. Go to Control Panel --> Select the printer --> Open printer window --> properties --> make them defauls --

During print command check whether the spooling in printer window goes completely or not (if it stop in middle )

Let me know in brief to solve this problem before going to reinstall printer drivers and do not vote till you recieve a good solution for this problem.

Nov 08, 2008 | Canon PIXMA MP210 Photo All-In-One Printer

1 Answer

Printer does not respond, and we restarted it and it still does the same thing


Whats the brand and make of the printer and are there any error lights being displayed ?

also try this solution it may solve your problem:

Click start > click run

in the Run window type cmd

hit enter

now a black DOS window will appear

now type

net stop spooler

wait 10 seconds

now type

net start spooler

it should look like this :

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\NCR>net spool stop
The syntax of this command is:


NET [ ACCOUNTS | COMPUTER | CONFIG | CONTINUE | FILE | GROUP | HELP |
HELPMSG | LOCALGROUP | NAME | PAUSE | PRINT | SEND | SESSION |
SHARE | START | STATISTICS | STOP | TIME | USE | USER | VIEW ]


C:\Documents and Settings\NCR>print spool stop
Can't find file spool
Can't find file stop

C:\Documents and Settings\NCR>net print spool stop
The syntax of this command is:


NET PRINT
\\computername\sharename
[\\computername] job# [/HOLD | /RELEASE | /DELETE]



C:\Documents and Settings\NCR>net stop spooler

The Print Spooler service was stopped successfully.


C:\Documents and Settings\NCR>net start spooler
The Print Spooler service is starting.
The Print Spooler service was started successfully.


Anymore information would be great

Thanks

Aug 18, 2008 | Office Equipment & Supplies

1 Answer

Not Printing


The copy function works fine because the printer alone is handling the copy. When you print, you need two machines to get their stories straight. Is your printer turned on before the machine boots up? or is the printer turned on after the machine has booted? Sometimes Windows won't load all the drivers needed if it doesn't detect a device during bootup. You may want to download the latest and greatest drivers from the HP site, uninstall and reinstall the drivers.

Jan 27, 2007 | HP PSC 1315xi All-in-One Printer

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