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MSXML I can't scan anything now on my HP 2575 all-in-one. What gives?

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  • bp440 Nov 29, 2008

    HP 2575 all-in-one

    have the same problem: every time i switch it on the printer informs me that it cannot scan or copy, the scanner is dead with no illumination but the printing is fine, i have downloaded the drivers and reinstalled the software again, when i try to scan from the computer it says that the scanner is busy, (but would it say that if the scanner was not working anyway:HELP....

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Hmmm....do you have the latest driver for that unit?

Posted on May 07, 2008

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I have a HP Printer 2575 All-In-one,My problem is it will not scan,it will print but once I try to scan something it will not allow me to do so,so I CAN'T get the information on to my pc,Can you give me...


printer logic card not working thats what it ihas no tbeen recognized by system. with out pc we can scan pics. change logic card ot usb port of printer to which we connect to pc

Mar 24, 2010 | HP Photosmart 2575 All-In-One InkJet...

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I have an HP Photosmart 2575 and the message "refer to device documentation" appears when I try to scan. (Printer stopped scanning with installation of updated operating system) I use Mac OS X version...


The printer scan button wouldn't work for me either. I had to install the HP Solution Center software from CD onto my Windows Vista PC then I use its scan document software button to do any scanning.

Feb 26, 2010 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

I have a HP 2575 photosmart 2575 All in one series


Are able to print? If yes, please tryy to scan by using Ms Paint. If you can scan from Ms Paint please reinstall the scanning driver software. You can download the full feature drivers and softwares from www.hp.com.

Mar 18, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Black line down the middle of scanned documents.


Try leaving the cover open and run a test scan, once with a fresh sheet as the item to be scanned and then a second time without anything on the table.  You may see what is blocking the light source or possibly a defect in it.
Scanning is done left-right, left-right across the width of the page and the vertical stripe indicates that the blockage is present during each scanned line.
In servicing copiers and multifunction machines, I have found a number of curious contaminents, one of the most annoying was a moth, still alive, that would randomly sit on the lamp, causing some pages to come out OK, others not. 
If your copies and printouts are coming out fine, then only the scanner can be at fault.

Jan 13, 2009 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

No scan option


uninstall printer software and then reinstall from cd that came with it if you have it if not you can download from hp solution center.

Dec 29, 2008 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

Unable to create MSXML Instance


First we need to know the operating system installed in the computer.

If you are using XP. Then perform the steps given in the webpage.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00516936&cc=us&lc=en&dlc=en

If the issue still persists then search for the file hpqscnvw.exe(scanning file) and then try to scan from there.

Jun 05, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

No scan option


go to hp website here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=441240&dlc=en&lang=en

Dec 30, 2007 | HP Photosmart 2575 All-In-One InkJet...

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